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Larry H. Miller Chrysler Jeep Dodge Ram Surprise

Surprise, AZ

4.5
2,011 Reviews
Larry H. Miller Chrysler Jeep Dodge Ram Surprise is a new and used car dealership offering a full lineup of Chrysler, Dodge, Jeep, and RAM vehicles serving customers in the Avondale, Goodyear, Buckeye, Waddell, El Mirage, Glendale, Peoria, and the greater Phoenix area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Chrysler, Dodge, Jeep, and RAM parts and accessories. Visit our website for Chrysler, Dodge, Jeep, and RAM incentives and to search our large selection of cars, trucks, and SUVs.
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13165 N Autoshow Ave

Surprise, AZ

85388

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Showing 2,011 reviews

July 31, 2024

I scheduled my appointment online two days prior. I showed up half hour early for an oil change and tire rotation. It took two hours and 45 minutes before I received my truck back the next day. I was More

by West99535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Rayas
Aug 06, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello there, I am truly sorry to hear about the issues you encountered both during and after your service appointment. This is certainly not the standard we strive for. If we haven't already been in touch to resolve this matter, please reach out to me directly. We value your satisfaction, and I look forward to straightening this out. - Jesus Garate, General Manager, (623) 537-5000

July 31, 2024

Great deal on a low mileage,late model Ram pickup truck! Sales Mgr Jason was very professional & facilitated the deal! Super dealership!! More

by bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Hilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Jaichner
July 31, 2024

Outstanding customer service, second to none…Entire process was smooth & enjoyable Craig Finkley went above & beyond to ensure all needs where met More

by craigtinnelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Finkley, Tyler Moosman
July 31, 2024

Mark August and the dealership itself made this purchase easy as they were men of their word. There was no wrangling on price or terms at the end of the negotiations for either vehicle. More

by Dan Swan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark August in Sales., Steve Jaichner
July 30, 2024

I was very happy with the service provided to me . Edgar was persistent and listened to what I needed. More

by Jazzlynlopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chace Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Bustillos
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2024

Experienced, knowledgeable, effective, and friendly people are all at this dealership. The waiting room is comfortable and supplied with coffee and goodies. More

by HUNTIMERB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2024

Our salesman was very nice and informative. They had a great selection and the process was quick. More

by Evans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chace Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua “SuperMan” Reeves
July 28, 2024

Always treated us right, and with respect, professionalism, and like we are appreciated. Highly recommend. More

by pegasus2_7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy in service dept.
July 28, 2024

I absolutely love this dealership it's always fast easy and everyone is friendly and helpful More

by Rahill1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Rodriguez, Kyle Kreuziger
July 27, 2024

This dealership was extremely unhelpful my warranty had expired by less then 60 days on a service that was going to now cost me $8000 dollars! I have purchased multiple Dodge products in my life but I will More

by Geno
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Clarke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Rodriguez
Aug 01, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Geno, I'm sorry to hear about your recent experience and the frustration it has caused. We aim to provide excellent service and understand how disappointing it can be when expectations are not met. If we haven’t discussed this personally by the time you find this response, please reach out to me directly. I look forward to straightening this out. - Jesus Garate, General Manager, (623) 537-5000

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