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Larry H. Miller Chrysler Jeep Dodge Ram Surprise
Surprise, AZ
2,010 Reviews
Larry H. Miller Chrysler Jeep Dodge Ram Surprise is a new and used car dealership offering a full lineup of Chrysler, Dodge, Jeep, and RAM vehicles serving customers in the Avondale, Goodyear, Buckeye, Waddell, El Mirage, Glendale, Peoria, and the greater Phoenix area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Chrysler, Dodge, Jeep, and RAM parts and accessories. Visit our website for Chrysler, Dodge, Jeep, and RAM incentives and to search our large selection of cars, trucks, and SUVs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,010 reviews
September 08, 2024
I was on a long road trip pulling a camper when my Ram truck got stuck in 4 wheel drive, I was supposed to be in Phoenix for 1 night, Tyler at Larry Miller surprise did everything possible t get me on the truck got stuck in 4 wheel drive, I was supposed to be in Phoenix for 1 night, Tyler at Larry Miller surprise did everything possible t get me on the road as quick as possible, had to wait 2 day's for parts and took care of me as soon as parts were in, it was really appreciated as I still had a way to go to my destination. I would definitely recommend Larry Miller in Surprise Arizona! Thanks for your help Tyler More
by Andre
Employees Worked With
September 08, 2024
Sean is fantastic. In fact, everyone I’ve worked with: Sean, Troy, the woman who answered the service department call, the parts manager, and Blake in sales are all c In fact, everyone I’ve worked with: Sean, Troy, the woman who answered the service department call, the parts manager, and Blake in sales are all customer service oriented patient, kind, and just plain awesome. Although it cost more to go to the dealership to have repairs done I feel confident that the quality is excellent and customer service is fantastic. I’m sad Sean can’t wear his toy story shoes though. The first thing I noticed about him and it was a conversation starter to the beginning of a customer service relationship. I hope that you reward your employees in whichever way appropriate for the great customer service they provide More
by Amandamcadams2000
September 08, 2024
Great salesman low pressure and great to do business with. I really enjoyed do business with this company. with. I really enjoyed do business with this company. More
by mtm0060
September 08, 2024
I went for an oil change on a Saturday. The service writer seemed annoyed right from the beginning. First it seemed because I didn’t have an appointment and it carried on through the entire The service writer seemed annoyed right from the beginning. First it seemed because I didn’t have an appointment and it carried on through the entire interaction. No smile, no acknowledgment, just sign here and go. I didn’t get a time of how long wait would be. I went all the way home 20 mins I got a message it was ready. When I picked up my vehicle all seemed okay again a very brief interaction with the service writer since a different one came over to assist me for pick up. Again, no acknowledgement towards me. But she did ask the service writer who was helping me what he was needing or if he needed help. I signed, he handed me my keys. I left. Normally when I get my service done they air up My tires to 36 psi. The recommendation is 32 for my vehicle. But when I looked I noticed they didn’t even touch the air in the tires and on the invoice it was signed for that air was checked and used. I think this might be my last time going to get service at this location. I pass another dodge dealership on my way to work and I can drop it there. After 4 vehicles purchased and all of them serviced there. I use to have TJ who would go above and beyond but the last 3 times I’ve gone in have been very similar to this with different service writers. I think I’m done. Thanks LHM. More
by Mike
Employees Worked With
Alyssa
September 07, 2024
I went into the dealership for an oil change without an appointment and I was taking care of very professionally by Sean. My service was completed in one hour even had the truck washed. Thank you very much appointment and I was taking care of very professionally by Sean. My service was completed in one hour even had the truck washed. Thank you very much. More
by freeman.randy53
Employees Worked With
September 07, 2024
This dealership does not give you a car even when it's a recall! Not recommended to anyone. recall! Not recommended to anyone. More
by Patti
September 06, 2024
Knowledgeable staff. Very friendly, respectful of time. Very thorough explanation of how my new vehicle works. Very friendly, respectful of time. Very thorough explanation of how my new vehicle works. More
by Heather & Jonathan
