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Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

Surprise, AZ

4.4
980 Reviews

980 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

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December 21, 2023

I went in for a service when they rotated the tires they either left a lug nut off or it wasn’t tightened properly and it came off! When I went in to get that fixed and get something else taken care of I dr More

by your-candle-lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Kreuziger, Christian Melendez
Dec 23, 2023 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

I appreciate you taking the time to leave your feedback. It is unfortunate to hear that your experience with our dealership did not meet your expectations. We aim to provide exceptional service to all of our customers and it is clear that we fell short in your case. I would appreciate the opportunity to learn more about your experience and make things right. Please contact me at your earliest convenience so that we can work together to resolve any outstanding issues. I look forward to hearing from you! - Jesus Garate, General Manager, (623) 537-5000

December 20, 2023

Very busy service shop, but I’ve been able to get appointments within a few days. The work is normally done right the first time, but when it wasn’t my service writer TJ had it corrected immediately. More

by Desert Runner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2023

I have purchased 4 vehicles from Larry Miller surprise and every time is a great experience. Today I went in for an oil change and Alejandro was amazing in the service department. More

by niki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
December 16, 2023

Very friendly and surprisingly quick. They did my leveling kit in about 3 hrs. Looks great. More

by michaelhatleli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David 5 stars
December 16, 2023

Very fast service but didn't wash my car like I was told they would More

by mskluvbrandllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Melendez
December 15, 2023

Clean friendly nice people very helpful. Took less time than I was originally told would. More

by ragland1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2023

My recent experience was flawless! Christian was professional and very helpful. Jon (Jake’s) brother has gone above and beyond since I test drove my new Jeep in September. He immedia More

by erikamercz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Queen
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim in Service - Five stars!, Tom Rodriguez, Kyle Kreuziger, Christian Melendez
December 15, 2023

I took my Chrysler to be repaired to the Chrysler dealership in surprise, Az. The mechanics are well trained and experienced, and always respectful, keeping me informed of the work progress. More

by kathykhanlon
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Queen
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Rodriguez, Kyle Kreuziger, Christian Melendez
December 15, 2023

Very courteous and good service and timely will recommend this dealership to all everybody thank you More

by Mobarako
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kreuziger
December 14, 2023

I had an appointment for an oil change. Check in was easy they changed the oil and inspected. Made a suggestion on changing out batteries. All this completed in less than a hour. More

by Elenhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
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