Michael Queen
Michael Queen at Larry H. Miller Chrysler Jeep Dodge Ram Surprise
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Michael Queen

Service Manager

Larry H. Miller Chrysler Jeep Dodge Ram Surprise

13165 North Autoshow Ave.
Surprise, AZ 85388

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4.4
51 Reviews

Dealership Experience

7 yrs, 9 mos

Industry Experience

20 yrs, 5 mos

Languages Spoken

English English

4.4

51 Reviews

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51 Reviews of Michael Queen

May 01, 2024

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Employee Rating

Staff are very helpful and do the best to make sure everything goes smoothly and efficiently. More

by Raymond Garcia II
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Recommend Dealer
Yes

May 01, 2024

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great service. very helpful and informative and professional. any one who goes there will. be satisfied? More

by jeremydaniel330
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Recommend Dealer
Yes

April 30, 2024

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The service was fantastic! They were on time and Mike Queen was above and beyond! He is the best! More

by melissa maas
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Recommend Dealer
Yes

April 23, 2024

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Very good and nice people good service thank you a good day lm happy happy More

by Rita
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Recommend Dealer
Yes

April 11, 2024

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Great Service. I came in for an oil change and the multipoint inspection recommended that the tires were low. Got a great deal on the tires. All the staff who works More

by Jeremy
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Recommend Dealer
Yes

Other Employees Tagged: TJ Stream, Christian Melendez

April 09, 2024

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Employee Rating

TJ provided excellent help and assistance with servicing our Pacifica. His communication skills and expertise are outstanding. TJ as well as the entire Larry Miller team are customer service focused and wil More

by Drallan52
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Recommend Dealer
Yes

Other Employees Tagged: TJ Stream

April 02, 2024

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Professional provided great service. Explained what was done to the car and explained future service on the car. More

by davidreynolds8912
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Recommend Dealer
Yes

March 22, 2024

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Been coming here for about 7 years love the place. .... I tell all my friends all the time for years.. More

by ar.ford1080
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Recommend Dealer
Yes

March 18, 2024

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The dealer ship is always clean and everyone inside is always very friendly. TJ is our service advisor and he is very polite and keeps us in the loop if they find something else on our truck that needs to More

by Ken
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Recommend Dealer
Yes

Other Employees Tagged: TJ Stream

March 12, 2024

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Employee Rating

I was inconvenienced, lied to, and ignored during the duration of my service appointment! I missed work and was late due to poor communication on the service department’s behalf. I requested to speak wit More

by bneestaff_12
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Recommend Dealer
No

Other Employees Tagged: Alejandro

Mar 15, 2024

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

I appreciate you taking the time to leave your feedback. It is unfortunate to hear that your experience with our dealership did not meet your expectations. We aim to provide exceptional service to all of our customers and it is clear that we fell short in your case. I would appreciate the opportunity to learn more about your experience and make things right. Please contact me at your earliest convenience so that we can work together to resolve any outstanding issues. I look forward to hearing from you! - Jesus Garate, General Manager, (623) 537-5000

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