Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

Tom provided superior service on our warranty repair; excellent communication throughout the process. Will definitely continue to have our vehicle serviced at this location from now on. excellent communication throughout the process. Will definitely continue to have our vehicle serviced at this location from now on. More

I stopped in to ask TJ about my Batteries. TJ worked me into the schedule and it was fixed immediately. Thanks TJ great customer service. into the schedule and it was fixed immediately. Thanks TJ great customer service. More

I've found a new place to have my Jeep serviced. Clean, friendly and professional. The problem was quickly diagnosed and the part replaced. Something another dealer was unable to do. While this is further friendly and professional. The problem was quickly diagnosed and the part replaced. Something another dealer was unable to do. While this is further away, it won't require multiple trips to fix my Jeep in the future. More

TJ was very helpful and and nicest guys I’ve speak with in a service department. I’m very impressed of the service I think as a whole team. My Jeep was ready early than expected. in a service department. I’m very impressed of the service I think as a whole team. My Jeep was ready early than expected. More

Being from out of the area was a bit concerning in knowing where we could get reliable service. Due to the reviews we read online about the Larry H. Miller service department in Surprise, we decided knowing where we could get reliable service. Due to the reviews we read online about the Larry H. Miller service department in Surprise, we decided to give them a try. We are extremely pleased with all aspects of the service we received from the immediate appointment time to the communication and completion of the vehicle. Kyle, our service advisor, was very professional, knowledgable, and made me feel at ease from the onset of the initial phone call. I highly recommend this dealership for service. More

Seem to have been a bother when I brought my truck in for services. Although I asked to have the brakes measured when the tires were rotated no measurements were noted and the service writer was gone. Nowh services. Although I asked to have the brakes measured when the tires were rotated no measurements were noted and the service writer was gone. Nowhere to be found. I won’t be back for any purpose. More

Helpful and great service! Always get the service and price that is quoted and have convenient ride service if the vehicke nees to stay. Courteous and friendly. price that is quoted and have convenient ride service if the vehicke nees to stay. Courteous and friendly. More

Customer customer always comes first. Kyle handled my needs and quickly had me back on the road the same day. Kyle has a customer for life. needs and quickly had me back on the road the same day. Kyle has a customer for life. More

Went for oil change and 10,000 mile check up. Great service , great job and very timely ,professional and friendly. Will go back again. Love the new Journey!!! service , great job and very timely ,professional and friendly. Will go back again. Love the new Journey!!! More

Took my car back in to have the grease cleaned out of it from the past few times that the service technicians and advisers failed to make sure it was done. Judd set me up with Scarlet Padilla to have this t from the past few times that the service technicians and advisers failed to make sure it was done. Judd set me up with Scarlet Padilla to have this taken care of. She is the only person in a while, other than a chosen few, who actually cared about how I felt about my car and the condition I received it in after service had been performed on it. She had it cleaned to my specifications, as well as removing the grease smell. She even took care of a different issue that occurred while the car was in the dealerships possession. I was seriously impressed. Her professionalism AND personal approach to me as a customer gave me a feeling that she really knows how a person feels about their car and how it is cared for when being repaired. Her approach should be used as a training tool. A customer can get stressed when they have to spend money and time to take their car to a shop for repairs. When they have to take it back to get it cleaned out because a sloppy mechanic doesn’t take the precautions to keep that residue cleaned up, it looks like they don’t care. When I get a monotone answer on whether it was cleaned after a repair, I know it wasn’t. Car repairs are insanely expensive and the way Scarlet interacts with a customer and made sure my car was taken care of softens that blow just a bit. The ratings below are for Scarlet. More