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Larry H. Miller Dodge Ram Fiat Tucson - Service Center

Tucson, AZ

4.7
1,157 Reviews

1,157 Reviews of Larry H. Miller Dodge Ram Fiat Tucson - Service Center

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October 19, 2019

First oil change I was pleasantly surprised when I had my first oil change that they also rotated the tires and washed the truck. I was promptly taking care of on the More

by Quailcreekjim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jocelyn Lopez
Oct 21, 2019 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thanks for the wonderful review! It was a pleasure having you at the dealership. - Stacy Barnett, General Manager

September 10, 2019

Service department I’m really satisfied with the customer service l received, Kellie is very professional and she’s always very helpful, l definitely recommend to go wit More

by Elisandrea9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kellie Sinkinson
Sep 10, 2019 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thanks for coming in! We will be sure to pass along your review to Kellie! - Stacy Barnett, General Manager

August 21, 2019

Poor service The deal I bought was supposed to over oil change, all fliuds filled , and car washed. I sat there for three hrs. Had an appointment and still sat the More

by Mauro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ivan Salazar, Kellie Sinkinson
Aug 22, 2019 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Hello, It’s unfortunate to hear that you had a longer than expected service experience. We try to provide a quick and easy visit for all of our customers but, unfortunately, that’s not always possible. If you would be willing to give me a call I’d appreciate learning more about the lack of communication you received so that we can continue to improve our customer service experience. Thank you for your patience. - Stacy Barnett, General Manager, 520-589-2985

August 15, 2019

Kellie is awesome Lillie is awesome always takes care of my wife when she takes our charger in!!!! Thanks Kelli’s for awesome service!!!! She always check on my wife an More

by Jenjayrobb777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kellie Sinkinson
Aug 15, 2019 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thanks for coming to see us! We will be sure to pass along your review! - Stacy Barnett, General Manager

August 04, 2019

Had bad experience with certain person in service department Kellie is nice and helpful, she is the best that I have dealt with. The worst is Lisa Beatty. I hate to say that but even though she was helpful at fi More

by Buck13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Lisa Beatty, Eddie Amarillas, Kellie Sinkinson
Aug 05, 2019 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Hello, thank you for reaching out. We strive to keep an open line of communication with our customers. I would appreciate the opportunity to speak with you directly so that I can ensure that everything has been handled properly. Please give me a call so that I may be of assistance - Stacy Barnett, General Manager

August 04, 2019

Service Lisa the service representative was quick, friendly and showed great concern for getting me in and out in a timely manner. I am looking forward to More

by Jay’sRam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Beatty
Aug 05, 2019 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thanks for coming in! Have a great day! - Stacy Barnett, General Manager

July 30, 2019

Kellie is Awesome Needed a new tire and was told that it would happen Monday. Not too bad since it was Friday. Kellie was able to have my vehicle back to me the very n More

by Jackofjacks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kellie Sinkinson
Jul 30, 2019 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thanks for coming in! We appreciate your support of our dealership. Please let us know if you need anything else! - Stacy Barnett, General Manager

July 12, 2019

Takes too long to have basic work done Brought my truck in for an oil change and tire rotation. When they pulled the vehicle into the bay I could see it through the glass windows of the wai More

by Sean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kellie Sinkinson
July 06, 2019

Excellent Service Experience Kellie is an excellent Service Advisor and is all about ensuring complete customer satisfaction. She got my vehicle in, serviced correctly the first t More

by ghcapnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kellie Sinkinson, David Lehman
Jul 08, 2019 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thank you for coming to see us! Have a great day! - Stacy Barnett, General Manager

June 11, 2019

Routine oil change Professional service. Timely check in check out Daniel is very professional and represents the dealership well. I purchased my ram truck from t More

by Ramtruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Dallman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2019 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thank you for your support. We are always happy to help one of our amazing customers. We hope to work with you again in the future. - Stacy Barnett, General Manager

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