Larry H. Miller Downtown Honda Spokane

I made an appointment for service for my car month ago when I come in today morning and drop off my car go back to my home someone from the Honda Service called me and said we will adjust because the part when I come in today morning and drop off my car go back to my home someone from the Honda Service called me and said we will adjust because the part we order for your car is not ready that’s makes me mad and nervous and so bad More

I scheduled an appointment for a recall. I decided to wait for the hour to hour and a half that it said it would take to complete the recall when I scheduled the appointment. When I chec I decided to wait for the hour to hour and a half that it said it would take to complete the recall when I scheduled the appointment. When I check in they inform me that it would take a full day or even overnight to repair. They asked if I wanted to reschedule. What a waste of my time. Why couldn't you have told me that upfront. Horrible service. More

Brad went above and beyond to provide exceptional service when we took our car in for maintenance. We encountered an unexpected issue while rushing to take our kids to school, and upon contacting the service when we took our car in for maintenance. We encountered an unexpected issue while rushing to take our kids to school, and upon contacting the service department, Brad immediately assured us to bring it in. True to his word, we arrived at the dealership in less than 15 minutes, and Brad wasted no time in attending to our car. Impressively, Brad made a promise to have our car ready by the time we needed to pick up our children from school and drive them to their various after-school activities. Despite our initial expectation of waiting for approximately 6 hours, Brad exceeded our hopes and called us before lunch to inform us that our car was ready for pick-up. In addition to the promptness of the service, the price charged by Brad was fair, reflecting his commitment to customer satisfaction. His outstanding level of care and attention to detail truly stood out during our entire experience. Thanks to Brad's expertise and dedication, we were able to collect our kids on time, feeling grateful and confident in the exceptional service we received. More

Great company Mark hooked me up with a rare find and did everything he promised this company goes above and beyond everything he promised this company goes above and beyond More