Larry H. Miller Downtown Honda Spokane
Spokane, WA
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Drivers seat not automatically adjusting. Brad got me right in to find out the switch was burned out - a new switch was ordered and within a week all was like new again. Brad is always profess Brad got me right in to find out the switch was burned out - a new switch was ordered and within a week all was like new again. Brad is always professional and pays attention to detail. More
Service I said I didn’t want a car wash and the guy told me he was going to do it anyway. I think he was trying to be nice and funny. When I got my car back I said I didn’t want a car wash and the guy told me he was going to do it anyway. I think he was trying to be nice and funny. When I got my car back there was a huge crack in windshield that I had to pay to fix. Also they told me it would take 30 min to fix a recall and it took2.5 hours. Not impressed More
First-time buyer Howard was excellent to work with, very friendly, knowledgeable, and he worked hard to make sure I found the right fit. He walked me through the whole Howard was excellent to work with, very friendly, knowledgeable, and he worked hard to make sure I found the right fit. He walked me through the whole process and made my first experience buying a car better. I will definitely be going to him again. More
This was a very good experience. The service was completed in a professional manner. Devon the service agent was very helpful in getting all my requests taken care of during that ser The service was completed in a professional manner. Devon the service agent was very helpful in getting all my requests taken care of during that service appointment. More
Goes above and beyond Ron went way out of his way to solve my issue. He gave us great customer service and was very responsive in a timely manner. I am grateful for the e Ron went way out of his way to solve my issue. He gave us great customer service and was very responsive in a timely manner. I am grateful for the extra time and care he took in dealing with us. More
Amazing experience! I will never go anywhere else! All staff are so friendly and will go out of their way to get you whatever you need! Christina Collins was amazing! I will never go anywhere else! All staff are so friendly and will go out of their way to get you whatever you need! Christina Collins was amazing! More
Awesome place to buy a car The salesman Howard made the car buying experience easy.He was very knowledgeable about the CRV. Also I really appreciate the snacks he offered to kee The salesman Howard made the car buying experience easy.He was very knowledgeable about the CRV. Also I really appreciate the snacks he offered to keep us going. Also we were really shocked that we didn't have to go into the finance box for hours . They simplified that process. More
My excellant experience at Larry H Miller Honda My salesman, Howard Berry was very helpful and accommodating and was not pushy at all. I changed the color of the vehicle that I wanted to purchase af My salesman, Howard Berry was very helpful and accommodating and was not pushy at all. I changed the color of the vehicle that I wanted to purchase after he started writing up the contract and he was more than happy to start over so that I got the car I wanted. He was also very knowledgeable about the cars and their competitors. More
In and out quick My wife’s battery on her 2014 Honda Pilot died on her birthday. It was near the end of business day, but when I called they told me to come in anyway My wife’s battery on her 2014 Honda Pilot died on her birthday. It was near the end of business day, but when I called they told me to come in anyway. We were able to get the battery jumped and made it into the service department just in time. We were in and out the door in under a half hour and the cost was reasonable. They got us back on the road quickly so that my wife’s birthday was not ruined. The staff was friendly and professional. I would recommend the dealership to anyone. More
Excellent Friendly, helpful and thorough. I appreciate the attention to detail they provide. Everyone that I have dealt with has been just wonderful. I dealt wi Friendly, helpful and thorough. I appreciate the attention to detail they provide. Everyone that I have dealt with has been just wonderful. I dealt with Matt Wahl this time and he was engaging and friendly. I have dealt with other service technicians in the past who were also wonderful. Another great experience. Thank you. More