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Larry H. Miller Downtown Honda Spokane

Spokane, WA

4.7
672 Reviews

1208 W. 3rd Ave

Spokane, WA

99201

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Showing 672 reviews

January 06, 2019

Excellent service Very good service. Personal attention was good. Clear explanation of the electronics. Friendly and efficient service. They conveyed a sense of carin More

by Professor
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Mandziara, Steve Busby
Jan 07, 2019 -

Larry H. Miller Downtown Honda Spokane responded

We appreciate that you took the time to leave a review! We are glad that you felt cared for while you were here with us, your comfort is one of our highest priorities. We hope to work with you again soon! - Andrew Cowart, General Manager

January 05, 2019

When in for oil change came out with a new car Went to Larry H Miller downtown Spokane for a routine oil change and had no intentions on even thinking about buying a new car when I asked the sales More

by Jepper001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark McClure, Robert Mandziara, Nick Daadouch, Steve Busby, Brad Sams
Jan 07, 2019 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for choosing Larry H. Miller Downtown Honda Spokane! We were happy to help you get into a new Honda Accord Sport. If there's anything else that Nick or the team can do to assist you, please don't hesitate to let us know! We wish you many happy miles in your new Honda! - Andrew Cowart, General Manager

January 03, 2019

Awesome Salesman, Ron Stein! I have purchased many cars over the years and had many different experiences with different salesmen. I found myself in a challenging situation after More

by Twyla Morales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lane, Ron Stein, Mark McClure, Robert Mandziara
Jan 08, 2019 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for your positive review, Twyla. We are glad you chose Larry H. Miller Downtown Honda Spokane. I know that Ron and the team enjoyed helping you out and finding the perfect vehicle for you and your family. If there is anything else that we could have done to make your experience better, please let us know! - Andrew Cowart, General Manager

December 30, 2018

Great experience buying my first car Busby was a great guy to work with and we really enjoyed the car buying experience there. Everything was great especially since it was the first time More

by Nicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Mandziara, Steve Busby
Dec 31, 2018 -

Larry H. Miller Downtown Honda Spokane responded

We're honored you chose to come to Larry H. Miller Downtown Honda Spokane for your first car buying experience, Nicole! We wish you many memorable miles in your new vehicle and we hope to work with you again in the future. - Andrew Cowart, General Manager

December 05, 2018

Purchased 2018 CRV Very personable and willing to help you get in to a new car on your own terms. No pressure sales and fair trade in. Appreciate the great and friendly More

by Honda CRV
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Daadouch
Dec 06, 2018 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for your 5-star review! We are always thrilled to provide a no pressure buying experience. We hope you enjoy your new vehicle for many miles to come. Come on back to Larry H. Miller Downtown Honda if there's anything else we can do for you! - Andrew Cowart, General Manager

December 03, 2018

Pleasant and engaging Nick the Greek was the best and really made every effort to see that we were satisfied and completely understood every step of the buying process. We More

by jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Daadouch
Dec 04, 2018 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for choosing our dealership, Jim! We were happy to make your car buying experience exceptional. If there is anything else that Nick and the team can do for you, please let us know. Now get out there and enjoy the open road! - Andrew Cowart, General Manager

November 30, 2018

Scheduled Maintenance LHM Service department folks are friendly/courteous, communicate and explain what repairs need to be completed and answer any questions that I have. S More

by Marshat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Sams
Nov 30, 2018 -

Larry H. Miller Downtown Honda Spokane responded

Thanks for your positive review! We are happy to provide kind and quick service for all of our valued customers. We hope you'll return to Larry H. Miller Downtown Honda Spokane for all of your future service needs! - Andrew Cowart, General Manager

November 30, 2018

First time new car buyer Howard was very understanding with my nervousness and questions, being that this was my first time buying a brand new car. He helped through the entir More

by Joshua R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, Howard Berry
Nov 30, 2018 -

Larry H. Miller Downtown Honda Spokane responded

That's great to hear, Joshua! Thank you so much for coming in and leaving a great review. We're happy to have helped you find a great car for a price you were comfortable with. If there's anything else we can do for you, please let us know! We wish you many memorable miles in your Honda Civic. - Andrew Cowart, General Manager

November 06, 2018

Total Care Maintenance Plan B is misleading In September 17, 2017 I bought one of the Service Specials promotions, Total Care Maintenance Plan B, for three oil changes at $75 in the Larry H. Mi More

by Larry H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Sams
Nov 09, 2018 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for taking the time to leave a review. We are sad to hear that your recent service experience with the Total Care Maintenance special was unsatisfactory. We’ll talk with our staff about making sure that each customer understands the requirements behind each one of our specials. Given the opportunity, I would like to learn more about your experience. Please reach out to me and hopefully we can come to a resolution if possible. I hope to hear from you soon. – Ron Passmore, 509-821-7200

Dec 01, 2018 -

Larry H responded

After two tries from me to contact this place, since my call was never returned, I received no convincing explanation regarding why the 1 year period is required to make my second and consequently my third oil change as I had prepaid (Oil expires... after how long, most of the web sites mention two years?). I requested the contract where all this is supposed to be written...still waiting.

October 17, 2018

Productive Great Service! Helpful and Informative. Very friendly and explained everything I needed in a useful format. Everyone seemed happy and it was a pleasan More

by BrittRab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Munsell
Oct 18, 2018 -

Larry H. Miller Downtown Honda Spokane responded

We appreciate your positive review! We're glad Richard could help provide a great service experience, he's awesome. We hope you'll continue to come to see us in the future should your vehicle need any more service. - Andrew Cowart, General Manager

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