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Larry H. Miller Downtown Honda Spokane

Spokane, WA

4.7
711 Reviews

1208 W. 3rd Ave

Spokane, WA

99201

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Showing 711 reviews

April 27, 2019

Professional, timely, knowledgable The sales man (Randy from Jamica) was professional, timely in the sale of the vehicle and knowledgable. He did a terrific job in keeping me informed o More

by RedLead$01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy from Jamica sold me my Honda and did a great job!
Apr 29, 2019 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for coming to see us! We appreciate your kind words. Stop by the dealership if you need anything else moving forward. - Andrew Cowart, General Manager

April 26, 2019

Navigation problem The Honda Corp Tech did not have a fix at this time for the problem. I have had this problem. Since December of 2018. This is not the fault of Larry M More

by Honda problem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garcia, Myron Krueger, Richard Munsell
Apr 29, 2019 -

Larry H. Miller Downtown Honda Spokane responded

Hello, thank you for your feedback. Please be sure to contact us whenever you may have a problem. We hope to work with you again down the road. - Andrew Cowart, General Manager

April 22, 2019

Great service Always great service!! They are fast and efficient and always so friendly. I have only had my car since September but I’m very happy with them so far! More

by V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Apr 22, 2019 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. Congratulations again on your fairly recent car purchase! - Andrew Cowart, General Manager

April 20, 2019

Excellent experience Everyone in your service service department was excellent, especially Brian Dean at the service desk and Alex (master mechanic)! They took time to li More

by Stan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Dean and Alex (Master Mechanic)
Apr 22, 2019 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else that Brian, Alex, or the team can help you out with! - Andrew Cowart, General Manager

April 13, 2019

Friendly and Fast Devon at the Service Counter is awesome. He’s a a super friendly and charming guy. I look forward to seeing him next time I come in. More

by dvanriper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devon C.
Apr 15, 2019 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Andrew Cowart, General Manager

April 05, 2019

Lube Oil Filter change Came in to get me 2017 oil change. Service writer told me It would cost me $90.00. I told the services writer I get my oil changed for zero cost for t More

by Dogfather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t. Remember the names of the people. The servic writer was a black guy
Apr 05, 2019 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for taking the time to make us aware of your frustrating service experience. It’s good to hear that we were able to get your lease discount sorted out, but we regret the time it took to ensure everything was being handled properly. We hope you’ll continue to visit our dealership in the future. If you have any questions or concerns, please give me a call and I can assist you. Thank you for your time. - Andrew Cowart, General Manager, 509-821-7200

April 03, 2019

Nick and the crew were fantastic Great experience. Nick is very caring and is excited about his job. Sales professional for sure. Never high pressure at all. That's why I returned 30 More

by Jk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
F&I guy. Great young professional, Nick Daadouch
Apr 03, 2019 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for your excellent review! Nick and the team were happy to provide a low-pressure experience. Congratulations on your new vehicle! We hope to work with you again soon. - Andrew Cowart, General Manager

April 03, 2019

Good Dealership I have purchased 3 Honda vehicles from Larry H. Miller Honda and use their service department. Great staff, friendly and knowledgeable. Recommend th More

by cschueler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Munsell, Matt Wahl, Brad Sams
Apr 03, 2019 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for your great review! We are honored to have received your continued business. We hope to work with you again in the future! - Andrew Cowart, General Manager

April 02, 2019

Great place to buy Had a great experience with Nick, Harry and Trever. My experience was actually nice with humorous times! Got the deal I wanted with the exact car I w More

by Love My CRV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Cunningham, Nick Daadouch, Trever Baker
Apr 03, 2019 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for that enthusiastic review! It was our pleasure to help you get into a great vehicle for a price you were comfortable with. If there is anything else that we can do for you, please don't hesitate to let us know. - Andrew Cowart, General Manager

March 31, 2019

Frustrating The service manager was great, but I wouldn't have had to deal with him if the other workers would have LISTENED to the answers of the questions they More

by R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Sams
Apr 01, 2019 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for taking the time to leave a review! It's unfortunate to hear that you were forced to repeat yourself, but we're always working on improving the communication skills within our dealership. If you'd like to help us in that endeavor, feel free to give me a call and we can learn from your experience. I hope to work with you again in the future! - Andrew Cowart, General Manager

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