Larry H. Miller Downtown Honda Spokane

Our salesman, Harry, was somewhat befuddled at times, and gave us incorrect information on several items..The vehicle we purchased had to be sent in from Montana. Several days passed with no update from Ha gave us incorrect information on several items..The vehicle we purchased had to be sent in from Montana. Several days passed with no update from Harry, so I called and found out the vehicle had not even been put in transit yet....updates from Harry would have been valuable to us. Enough for now. Jim, in the service department was extremely courteous and made sure the vehicle accessories were installed correctly and in a timely manner, fact is, Jim is the one who called and told us the vehicle had arrived. My biggest concern would be the lack of communication from the Sales department. In spite, we truely love the vehicle..!!!!! Sincerely........Ron and Zena Baltzell More

Everyone was friendly and had positive attitudes. The Everyone was friendly and had positive attitudes. The length of service was pleasantly fast. The service that was done was explained well and no prob Everyone was friendly and had positive attitudes. The length of service was pleasantly fast. The service that was done was explained well and no problems were detected with the work performed. More

The visit was for routine service. I appreciated being able to ask for transportation home in advance and having the request noted by the service people. Although I had a lenghty wait for the shuttle (the able to ask for transportation home in advance and having the request noted by the service people. Although I had a lenghty wait for the shuttle (the roads were icy and city traffic slow), the driver was extremely friendly and courteous. The service took less time than I had expected (I could have easily waited), but the shuttle promptly picked me up and took me to the dealership without my having to call for a ride. Thanks to all. More

We have been taking our 2006 Honda to the dealership since we bought the vehicle. We have always had great, friendily service. The Larry H Miller crew always takes great care of us. Thank you!!! since we bought the vehicle. We have always had great, friendily service. The Larry H Miller crew always takes great care of us. Thank you!!! More

Richard knows my car, is ready with the paper work when I come in. Everything gets done on time. Car is clean when I get it back. I 'm told the things that will need to get done next time! I fell like he ca come in. Everything gets done on time. Car is clean when I get it back. I 'm told the things that will need to get done next time! I fell like he cares about my satisfaction. I make it a point to come when he is there.w More

We received great customer service by everyone we interacted with at Larry H Miller Downtown Honda! We are very pleased with our experience and will be back! interacted with at Larry H Miller Downtown Honda! We are very pleased with our experience and will be back! More

A very friendly and professional staff. They called my wife with updates and explained the need for additional work. We are pleased with LHM Honda service, as usual. wife with updates and explained the need for additional work. We are pleased with LHM Honda service, as usual. More

We were helping our young adult son purchase his first new car. We actually spoke to Bud several months ago and we were looking at the new FIT. We returned and looked at new Civics. Bud was very low pre new car. We actually spoke to Bud several months ago and we were looking at the new FIT. We returned and looked at new Civics. Bud was very low pressure. Since my son did not live in Spokane we had a few issues to overcome but Bud was very patient with us and the process. He gave us a very fair deal. Upon delivery he took time to show all of the features of the car and answer any of our son's questions. Overall an excellent experience. More

Fast and super friendly. Made sure I didn't have any questions and provided me with a recap of the service. These guys are great. questions and provided me with a recap of the service. These guys are great. More

Came in for 6 month service on new vehicle. Had low miles so was told I didn't need to do anything yet. However,I was already there and have a 1 year maintenance coverage so I asked that the car still be ser so was told I didn't need to do anything yet. However,I was already there and have a 1 year maintenance coverage so I asked that the car still be serviced. Also wanted to make sure that I was doing the required maintenance for my warranty. They did check the fluids and fill the oil. Did not rotate tires but my car did only have 2200 miles on it. Everyone was very pleasant . More