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Larry H. Miller Downtown Honda Spokane - Service Center

4.9

137 Lifetime Service Reviews

1208 W. 3rd Ave, Spokane, Washington 99201

137 Reviews of Larry H. Miller Downtown Honda Spokane - Service Center

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October 17, 2018

"Productive "

- BrittRab

Great Service! Helpful and Informative. Very friendly and explained everything I needed in a useful format. Everyone seemed happy and it was a pleasant atmosphere!

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Recommend Dealer
Yes
Employees Worked With
Richard Munsell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 18, 2018 -

Larry H. Miller Downtown Honda Spokane responded

We appreciate your positive review! We're glad Richard could help provide a great service experience, he's awesome. We hope you'll continue to come to see us in the future should your vehicle need any more service. - Andrew Cowart, General Manager

October 11, 2018

"SRS code covered under warranty"

- Notetaker

Warranty covered the light. Bought 3 oil changes , rep mentioned they would be synthetic blend oil . Receipt says conventional? Did someone not relay the message? Shouldn't the receipt say synthetic blend? Just curious. Over all friendly quick service.

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Recommend Dealer
Yes
Employees Worked With
Matt Wahl
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 12, 2018 -

Larry H. Miller Downtown Honda Spokane responded

Thank you so much for leaving a positive review! We're glad you had a good service experience and that you were able to utilize your warranty. Feel free to give us a call at (509) 944-3610 and we can figure out what you can expect with those oil changes you've purchased. Thanks for stopping by and we'll see you again soon! - Andrew Cowart, General Manager

October 09, 2018

"LHM Honda Dealership to the rescue"

- Michele1524

Serious mechanical problems with my car prevented me from getting it up here on my move from CA to WA. LHM Honda Dealership not only helped me get my car up here, but once here, solved the serious mechanical problem that two other dealerships in CA couldn't and didn't find. I'm a very happy Honda owner once again!

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Recommend Dealer
Yes
Employees Worked With
Myron Krueger
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ron Passmore
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 10, 2018 -

Larry H. Miller Downtown Honda Spokane responded

We were happy to help, Michele! Thank you for taking the time to leave a positive review. We hope you and your car continue to enjoy all that Washington has to offer! Please let us know if there's anything else that we can do for you. - Andrew Cowart, General Manager

September 20, 2018

"Good service"

- Henryjdygert

They got my car finished very quickly. Everyone was very friendly. Loved the new facilities. One of the cleanest fresh smelling bathrooms in town. Would recommend to friend

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brett Hockenberry
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Myron Krueger
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Richard Munsell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ron Passmore
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brad Sams
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jonny Schell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Matt Wahl
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 26, 2018 -

Larry H. Miller Downtown Honda Spokane responded

Thank you for your awesome review! We're glad you enjoyed our facility and hope you come see us again soon. —Andrew Cowart, General Manager

September 20, 2018

"Excellent experience."

- Dennis

Took vehicle promptly and delivered on time. Informed me of tire tread depth and suggested a specific type of tire to replace my current factory tires.

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Recommend Dealer
Yes
Employees Worked With
Brad Sams
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 26, 2018 -

Larry H. Miller Downtown Honda Spokane responded

Thanks for taking a minute to review us. WE appreciate your business and we're glad you were satisfied with our services. Let us know if there is anything else we can do for you. —Andrew Cowart, General Manager

September 16, 2018

"Service provided during unexpected problem was excellent"

- Roger

While on a road trip on road trip from Orlando, FL I experienced unexpected problem with my gear shifter in my 2017 Honda CRV. I was able to coordinated the the Service and Parts Department at Larry Miller Honda for them to have the part available and installed while we were travelling through Spokane. When we arrived at the dealer we were treated very courteously and professional by their representatives and the service provided was excellent. We were at the dealership less than an hour and were able to continue our trip with minimal delay. I was surprised and very pleased with the Service provided by this dealership and would most assuredly recommend them. If I could rate them higher than the five stars I definitely would.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brett Hockenberry
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Thane Moses
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 18, 2018 -

Larry H. Miller Downtown Honda Spokane responded

Thank you so much for your honest review. I'm happy to hear that our team here was very accommodating and was able to get you back on the road in a timely manner. Have a great rest of your trip! —Andrew Cowart, General Manager

August 21, 2018

"Extra Step Service "

- Kenn

We were headed out of town & realized our CRV needed a LOF first. Your wonderful Service Dept had us drop off the vehicle on Saturday & worked us in. We were done before noon! And Eric suggested a filter we were thankful for when driving thru smoke on I-90. Thanks a bunch.

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Recommend Dealer
Yes
Employees Worked With
Eric
Aug 22, 2018 -

Larry H. Miller Downtown Honda Spokane responded

Kenn, thank you for bringing your vehicle in to see us. I'm glad we could get you in before your trip and make sure everything was running smoothly. Thanks for your business, we look forward to working with you again soon. —Andrew Cowart, General Manager

July 22, 2018

"Excellent Service!!"

- Chris_Davis

On time guarantee. Always very happy with service and sales!! Very impressed with Darby as well our sales guy! Everyone is friendly and eager to assist.

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Recommend Dealer
Yes
Employees Worked With
Brett Hockenberry
Aug 22, 2018 -

Larry H. Miller Downtown Honda Spokane responded

Thank you, Chris. Customer service is our top priority and we're happy to see you were satisfied with your experience. Thanks for the support! —Andrew Cowart, General Manager

July 14, 2018

" Excellent service from the service department "

- Jps

The dealership took care of me same day for a flat tire that required replacement. Also because I had a scheduled service appointment in a few days, they took care of that as well. The service manager Myron provides excellent customer service, as well as the entire team. I specifically drive downtown to go to Larry H Miller Honda while there is a closer option.

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Recommend Dealer
Yes
Employees Worked With
Brad, Myron and Eric
Jul 16, 2018 -

Larry H. Miller Downtown Honda Spokane responded

We're happy to hear about your great visit and want to thank you for choosing us for your vehicle's needs. Myron and the team are amazing and we will make sure to pass along your compliments to them. Thanks again! —Andrew Cowart, General Manager

July 02, 2018

"Great job"

- Bobdel48

Great job. Great service. With friendly and knowledgeable people. Everything was explained to us so we knew what to expect and why. The items that must be fixed as well as those items that they thought were due were explained well and we felt comfortable with their recommendations.

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Recommend Dealer
Yes
Employees Worked With
Johnny
Jul 02, 2018 -

Larry H. Miller Downtown Honda Spokane responded

We appreciate your kind and honest review. Customer service is our top priority and we're glad you left our dealership 100% satisfied. Please come see us again soon.

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