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Larry H. Miller Ford Mesa

Mesa, AZ

4.6
2,019 Reviews

460 E Auto Center Dr.

Mesa, AZ

85204

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Showing 2,019 reviews

July 24, 2025

Each person I had contact with was professional, knowledgeable, friendly and kind. Thank you to them for an outstanding experience. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KHEONA - valet service, Dave Harney, Katlynn Artz
July 24, 2025

This rating is based solely on the friendliness of the employees. The service experience was questionable. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
July 24, 2025

Katlynn along with the rest of the service crew got me in and out on a window issue that was having with no issues. Good job team. More

by roffca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlynn Artz
July 24, 2025

Service competed just fine . No issues and the service person was great and looked up information for me. More

by KG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Harney
July 23, 2025

Suzie in the service department is fantastic! She always goes above and beyond to make sure that I understand everything in plain English and makes my experience as smooth and seamless as possibl More

by spider.flosses.76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzie Famoso
Jul 24, 2025 -

Larry H. Miller Ford Mesa responded

Thank You!

July 23, 2025

Great service department. Kept me informed on each issue and timeline. All work completed in expected time frame. More

by gmcguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic koi
Jul 24, 2025 -

Larry H. Miller Ford Mesa responded

Thanks a million GMCGUY

July 22, 2025

Service advisor did great, the techs didn’t help him one bit. Came in for an oil change and airbag recall. Before I even left the parking lot I turned back around for a loose item left in the steering wh More

by Oil drips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Jul 30, 2025 -

Larry H. Miller Ford Mesa responded

Thank you for sharing your experience. I’m glad to hear your service advisor provided great support, but I’m truly sorry for the issues you encountered with the workmanship on your visit. Having to return right away for a loose item and then discovering an oil leak later is frustrating and does not meet our standard. If we haven’t already spoken, please don't hesitate to reach out to me directly so we can review what happened and ensure you feel confident returning in the future. - Jason Smith 480-530-9612

July 22, 2025

Purchased a 2025 F250 super duty! The team that handled our sale Was polite and very eager to please. They worked the numbers to make it work for our needs. Duncan the manager, Sam More

by Vscaccia58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duncan, Sam, Elton
July 22, 2025

Scheduling online was super easy and they were ready for me when I arrived. Service was done relatively quickly and had added on another service from what was originally scheduled. More

by russovercash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Ironside
July 22, 2025

Been taking my Fords there for ages. Service is always prompt and done correctly! Thanks folks! More

by azdustdevil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlynn Artz
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