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Larry H. Miller Ford Mesa

Mesa, AZ

4.5
714 Reviews

460 E Auto Center Dr.

Mesa, AZ

85204

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Showing 714 reviews

April 30, 2024

Friendly and Capable! Omar El Husseny was my sales guy on the 2024 Bronco! He was easy to work with and personable. So, two weeks later, we bought another car from him, a More

by Bronco#
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar, El-Husseny
April 30, 2024

Larry Miller Ford was great! Made appointment & got right in online. Easy & convenient location. Professional & friendly service managers & techs. Washed my car after oil change. More

by ckostura250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh , Joey Zaffino
April 30, 2024

I was very disappointed with Ford after visiting San Tan Ford. Larry H Miller restored my faith in the company. More

by Darren Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlynn Artz
April 30, 2024

Awesome people! Kind and professional with the added personal touch. Ford should be proud to have this group representing them! More

by jayspecialexport
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Pacheco
April 30, 2024

This was our third time using Larry H Miller dealerships as usual it was an awesome experience our salesman red was awesome he answered all of our questions More

by Sarge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Red Baron
April 30, 2024

Fleet sales are wonderful! Service experience was not so good. Communication was poor and not timely. More

by joe
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
May 04, 2024 -

Larry H. Miller Ford Mesa responded

Joe, I appreciate you taking the time to leave your feedback. We are sorry to hear that you had to wait longer than anticipated and that our communication fell short of your expectations. We are committed to providing exceptional service to all customers and would like to make things right. Please do not hesitate to reach out so that we can discuss your concerns and work to improve our processes. I look forward to hearing from you! - Anthony Judge, General Manager, 480.530.9510

April 30, 2024

The lack of consideration for a customers time is absolutely disgusting. We have tried to give a few chances, but the customer service just gets worse each time. Since Larry H took over, it has been More

by Aoller10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Seth, Abby
May 07, 2024 -

Larry H. Miller Ford Mesa responded

Thank you for bringing this to our attention, and we appreciate you taking the time to leave your feedback. We take all concerns seriously and are committed to continuously improving our customer experience. If we have not discussed this personally by the time you find this response, please reach out to me directly. I look forward to speaking with you. - Anthony Judge, General Manager, 480.530.9510

April 29, 2024

Simply put, the level of professionalism, experience in the industry and knowledge to place an individual with the clvehicle that meets ones needs is remarkable. More

by jose.martinez6908
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Farzier, Ricky Inclan
April 29, 2024

Nice communication, follow up And great service. I always happy to take my truck order Money. More

by 123constructionaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Baldenegro, Scott Jones, Gibson Nganga, Scott Solee, Alfonso Caballero, Martin Martinez, Ricky Inclan, Jose Bracamonte, Steven Ibarra, Mel Stewart
April 29, 2024

Scheduling was easy, except the info I put in just changed to a previous vehicle I owned and had to call to change the info. Service was good More

by bdhunter6656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett