Larry H. Miller Ford Mesa

Looking to buy a new/used car from your typical dealership has always been an unpleasant experience. Till now! I received a call from Barbara while she was on the road on her way in to work at dealership has always been an unpleasant experience. Till now! I received a call from Barbara while she was on the road on her way in to work at Berg Ford. This was as a result of my interest in a used vehicle I saw on Berge Ford's web site. When she got into the office we talked again as to my needs and I decided to come in and look at and test drive a Ford Focus. I had some concerns on the operation of the brakes and transmission. She told me she would have a mechanic check it out and she did, as the brakes did need some maintenance to correct the problem. Due to my limited access to my only other car, I was not able to come in to discuss purchasing the Focus and it was sold before I could get back. Barbara continued to look for a good used car with low mileage that I could afford to get into. She called me about a week later and told me of two vehicles she thought I might be interested in seeing. Again she was very informative as to the specifics of both vehicles as I examined them in detail. She made a point of allowing me to fully inspect both vehicles by myself, remaining near by awaiting my inspection to be completed. I then called her over to discuss the pros and cons of both vehicles. Then, and only then did see give me her valued opinions. I decided to purchase the Hyundai Accent at a very reasonable price. Barbara was very professional in preparation of the paperwork, answering all my questions during the process, never pressured me in any way during the entire 8 day process to purchase anything that I did not need nor could not afford. When my wife and I came to make the final payment and pick up my vehicle the next day, it was totally detailed and with a full tank of gas no less, and on display making it look like a brand new car. This helped to compliment my choice of car by my wife. That alone was worth the price of the car. When was the last time I got a full tank of gas on a new/used car from a dealer....NEVER!!! Overall, I had a very enjoyable purchase experience, and I owe it all to the professionalism of Barbara Belitsos. She should be valued as a excellent sales person by Berg Ford. More

Was very impressed and pleased with the buying experience at Berge. No arm twisting or games. Very professional and straight forward. They listened to our concerns, questions and constraints. In the end, the at Berge. No arm twisting or games. Very professional and straight forward. They listened to our concerns, questions and constraints. In the end, they made the deal work that we were after. Thank you, Berge Ford! More

This is our 3rd purchase at Berge with Roger Barchus as our salesman on all three occasions. Roger's help and assistance has always been invauable and the entire staff worked with me in a manor that truly our salesman on all three occasions. Roger's help and assistance has always been invauable and the entire staff worked with me in a manor that truly made me feel I was a personnel friend rather than just another customer. There is a special THANK YOU I wish to give to everyone for all the help and consideration that was given when it was asked for. I will return as a friend and customer on occasions if for nothing else than to visit and thank everyone for their help. If you are buying a vehicle from another dealership you are missing the really great experience found at Berg Ford when purchasing a vehicle. Thanks to all, Buster Carpenter More

QUICK AND EASY TO WORK WITH THERESA WORTHEN IN FLEET. SHE ANTICIPATES MY NEEDS AND MAKES EACH TRANSACTION AS PAINLESS AS POSSIBLE. ALWAYS ON MY LIST TO CALL WHEN VEHICLES ARE NEEDED AND USUALLY GETS THE DEAL ANTICIPATES MY NEEDS AND MAKES EACH TRANSACTION AS PAINLESS AS POSSIBLE. ALWAYS ON MY LIST TO CALL WHEN VEHICLES ARE NEEDED AND USUALLY GETS THE DEAL. More

Theresa was knowledgeable of the product she was selling. She was confident in her abilities to address the customer concerns. Did an excellent job. She won over on 2 dodge dealerships. She was confident in her abilities to address the customer concerns. Did an excellent job. She won over on 2 dodge dealerships. More

It is the best exprierence I have ever had with a dealership. I looked on line for a car I saw the one I liked, I filled out the application the same day which was on a Thursday. Friday morning I got dealership. I looked on line for a car I saw the one I liked, I filled out the application the same day which was on a Thursday. Friday morning I got a call from the internet sales guy, he asked me to come in I went in on Saturday to test drive the car. He called me on Monday stating I was approved. Picked up my car on Tuesday. That was the fastest and most friendliest group of people that I have ever dealed with. I went to another Ford dealer, who 2 weeks later were still trying to get me approved, what a difference. I would definately recommend Berge Ford to anyone who is buying a vehicle wheither new or used. They are the most helpful and friendly, possitive group of individuals that work and help others in difficult situations. Good job. Kudos to you all. More

The research online was very helpful, the sales person had all the selected vehicles ready to show me. I got a fair price for my trade. The deal was good for all. They did all the paperwork efficiently an had all the selected vehicles ready to show me. I got a fair price for my trade. The deal was good for all. They did all the paperwork efficiently and quickly. I was shown how to use all features on my new truck. The followup support has been great. More

We had an awesome experience buying our brand new Ford F150 truck. The best buying experience we have ever had! We will be highly recomending the Berge Ford Dealership to all our friends and family. Billy F150 truck. The best buying experience we have ever had! We will be highly recomending the Berge Ford Dealership to all our friends and family. Billy Love was the BEST salesman we have ever had the pleasure of doing business with. More

First contacts were with Latham Aldrich regarding my First contacts were with Latham Aldrich regarding my damaged Ford Ranger P/up, and Karen Gruettke, the receptionist in the Service/Body Shop Center. First contacts were with Latham Aldrich regarding my damaged Ford Ranger P/up, and Karen Gruettke, the receptionist in the Service/Body Shop Center. They were extremely helpful, and did everything they could to assure me that the truck would be thoroughly evaluated, and they kept me up to date on the progress with truck's damage and our Insurance Co. - Hartford. As this was my first experience with an accident (that was my fault) without the knowlegeable assistance of my husband, who was hospitalized and in serious condition following a scheduled surgery, I greatly appreciated their friendly assistance and caring attitude! I met Mike Williams when it was determined that the truck had sustained greater damage than was first realized, and the Insurance Co. declared it a total loss. Latham explained the rationale for this determined loss better than the Hartford people did! He introduced me to Mike. I told Mike what our preferred relplacement choice was, and how much money we could put with the amount Hartford would offer. Mike started looking right away for a "Focus", preferably light in color. Hartford paid us a really fair amount - the truck had been a custom order by the first owner and had a number of undamaged "goodies" on it. We were the 2nd owner. Mike and his team foud us a beautiful metallic blue '08 "Focus", and had it ready in record time. Our sincere thanks to each of these people and their teams of employees who made what initially appeared to be a record disaster to us personally a truly good experience with minimal confusion and hassle. We are really happy with the "Focus" - it is what we had talked about getting a while back because of our physical limitaions. All our needs and expectations were met. THANK YOU! More

We were very pleasantly surprised at how honest, and up front these guys were. Having been through the car buying process too many times to count, We were completely prepared for the the long haul of the front these guys were. Having been through the car buying process too many times to count, We were completely prepared for the the long haul of the sales guy running back and forth with that paper that has the four boxes on it. Well, there was none of that @ Berge Ford. We obtained our own online financing and Tom @ Berge said that he could beat their interest rate and loan amount. I am thinking, "yeah, right, they are gonna let us take this vehicle home and then call in two days to tell me that the financing fell through so now we need to put XXX $ amount of money down and all that b.s." That is NOT what happened. We signed the papers, left the dealership and four days later we came back to sign the loan documents and that was that!! There were no xtra or hidden costs listed on our RISD, and Tom even got us better financing than he or we expected. I am recommending Berge Ford to everyone we know, because I want everyone to have the same experience we did. It will totally change your mind about dealerships!!! THANK YOU SO MUCH TO TOM AND RICK! WE ARE SO HAPPY WITH OUR NEW EXPLORER AND OUR DOG IS THRILLED TO HAVE SO MUCH SPACE! More