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Larry H. Miller Genesis Peoria

Peoria, AZ

4.8
331 Reviews
Larry H. Miller Genesis of Peoria in Peoria, AZ offers a large selection of Genesis sedans and SUVs in the West Valley. Our knowledgeable and enthusiastic staff treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a luxury car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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8425 W Bell Rd

Peoria, AZ

85382

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Showing 331 reviews

April 14, 2023

My Audi "check engine light" came on yesterday; and it was the last straw for me. I went on line and saw a car that I had been trying to buy on and off over the last 2 years. I arrived at 4:00 to the De More

by jhade
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dshon Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Larry H. Miller Genesis Peoria responded

We're pleased to hear that our team was able to exceed your expectations and provide you with excellent customer service during your visit to our dealership. Thank you for choosing us for your automotive needs and we appreciate your feedback.

April 14, 2023

Dealership was clean and neat. All personnel were polite and friendly. Service was finished on time. More

by Kcmsfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wells
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Larry H. Miller Genesis Peoria responded

We're pleased to hear that our team was able to provide you with exceptional customer service and make your visit to our dealership a positive experience. Thank you for choosing us for your automotive needs and we hope to see you again soon.

April 14, 2023

Very attentive, have had to only wait 1-1/2 hrs. Jessie with Genesis is great! Keeps you informed. More

by debhorton
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Larry H. Miller Genesis Peoria responded

Thank you for taking the time to leave us a 5-star review! We're happy to hear that our team was able to provide you with the assistance you needed and that you were satisfied with the service you received. We appreciate your business and hope to see you again soon!

April 13, 2023

Flawless visit to this dealership and interaction with Josh Wells. I had virtually no wait on arrival and the service was completed sooner than promised. More

by brian.gillies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Larry H. Miller Genesis Peoria responded

Thank you for your wonderful review. It's great to hear that you had a fantastic experience at our dealership. Our team works hard to ensure that each customer leaves happy and satisfied, and it's rewarding to know that we were able to meet your needs.

April 13, 2023

Josh was great! He went out of his way to get me out quickly and helped me with some questions I had about my new car More

by Kellarmary
Recommend Dealer
Yes
Employees Worked With
Josh Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Larry H. Miller Genesis Peoria responded

Your positive feedback means a lot to us. Our team strives to create an exceptional experience for each and every customer, and it's wonderful to hear that we were able to do that for you. We look forward to serving you again in the future.

April 08, 2023

Great service; very attentive, great communication during the service process, great follow up and personal service More

by gary.sirota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Larry H. Miller Genesis Peoria responded

We are grateful for your kind words. Our goal is to provide an unforgettable and positive experience for each customer, and it's great to know that we were able to do that for you. We hope to see you back soon for all your automotive needs.

April 08, 2023

I’m confused about having to make an appointment. I made an appointment for 12 and then waited 3 1/2 hours for an oil change. Are you guys scheduling thousands of cars at one time which would defeat More

by JF123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Larry H. Miller Genesis Peoria responded

It is unfortunate to hear that your experience was not as efficient as we generally strive to be every day. We try to create a service experience that is both streamlined and professional. I would very much appreciate hearing more about your service experience. If we have not connected by the time that you find this response, please reach out to me directly. I look forward to straightening this out with you! - , General Manager

April 04, 2023

I am happy to write a five-star review of a car sales representative who recently helped me purchase a new car. The representative's name is Matt. Throughout the entire process, Matt was patient and neve More

by Shermez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Laffoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Oso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Larry H. Miller Genesis Peoria responded

We're delighted to hear that our team was able to provide you with excellent customer service and quality work during your visit to our dealership. Thank you for choosing us for your automotive needs and we appreciate your feedback. - , General Manager

April 01, 2023

Josh is so accommodating! He listens to my concerns and does his best to get the car in to the shop when I need the service. I live in Scottsdale but travel all the way to Lar More

by csheaaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Larry H. Miller Genesis Peoria responded

We appreciate your feedback and thank you for choosing our dealership for your automotive needs. We're delighted to hear that our team was able to provide you with excellent customer service and quality work during your visit. - , General Manager

March 30, 2023

Josh was great to work with. Definitly a step in the right direction for the dealership to hire him for Genesis! Good communication and very courteous. More

by Lisa K
Recommend Dealer
Yes
Employees Worked With
Josh Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Larry H. Miller Genesis Peoria responded

We're glad to hear that our team was able to provide you with the assistance you needed during your visit to our dealership. Thank you for choosing us for your automotive needs and we look forward to serving you again in the future. - , General Manager

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