Larry H. Miller Honda Murray

Happy customer Very happy with service and employees....felt they were very honest.....they got me in quickly with no hassle....I would strongly recommend them....&# Very happy with service and employees....felt they were very honest.....they got me in quickly with no hassle....I would strongly recommend them....🙂....also they are not pushy.... More

Oil change Everything was explained well. Options were also discussed. Previous service was reviewed. Suggestions for completion of the service were discussed Everything was explained well. Options were also discussed. Previous service was reviewed. Suggestions for completion of the service were discussed. The service was thorough and quick. More

Really liked to buy a car from Larry H. Miller Honda Murray People there are very well spoken to the customers and always suggest best for you. i really recommend this dealer, they gave me good deals with my br People there are very well spoken to the customers and always suggest best for you. i really recommend this dealer, they gave me good deals with my brand new Honda civic More

Honda Accord I had been looking online for a particular Honda Accord model with the color and options I needed. Several other dealers were very unresponsive online I had been looking online for a particular Honda Accord model with the color and options I needed. Several other dealers were very unresponsive online and via email. i tried LHM Honda online and the response was quick and precise. The car I wanted happened to be in stock and we set up an appointment to come in. Our salesman, Josh, was awesome. He answered all the questions we had and was very helpful during the test drive, even encouraging my wife to at least drive it in a parking lot since (she was afraid to drive it on the busy State Street). We got back and started to talk numbers. Somewhere in the midst of the discussions Josh left and was replaced by some guy (can't remember his name). He was rather blunt and almost came across as rude, which is why I only rated a 4/5 on the friendliness. We trudged through him and ended up buying the car. Rick was very pleasant as well when he helped us select a few additional options we were contemplating. Brad was a pleasure to deal with as well, and he was very informative of the gas-n-go program and sold us on it. We ended up being short one key for our car. We were told it was locked up in the general managers office. When we came back to retrieve it the next week, Josh said it would be waiting at the front desk. Turns out it wasn't there, and it had never been picked up during the car transfer from another dealer. Shane helped us out though and made it all right. Shane took good care of us and settled my wife down as she was rather upset from all the varying stories about the key and the interior and exterior sealant. We'll be coming in this week to pick up the missing key and do the sealant. Overall things happened which seemed to be out of most everyone's control that we dealt with. But, the key is that Shane did everything he could to make it all right. The key to good customer service isn't in being able to prevent every issue. The key to good customer service is about making those unforeseen issues get resolved in the most timely and pleasant of manners. More

Service dealership did a good job in servicing my vehicle they were prompt, doing the work that needed to be done. Resolved and issue that had been intermi dealership did a good job in servicing my vehicle they were prompt, doing the work that needed to be done. Resolved and issue that had been intermittent on the vehicle for sometime More

Way better then Stockton Honda Way fast and they actually do the oil change. I went to Stockton Honda and marked my oil filter and when I got the van back to was still marked wo Way fast and they actually do the oil change. I went to Stockton Honda and marked my oil filter and when I got the van back to was still marked wow... But Murray Honda is 100% awesome and cleaner by far.... Thank u More

Was with the customer service I had a good experience with the work done and process of getting it done. Kept me well informed of the progress and offered discount available. I had a good experience with the work done and process of getting it done. Kept me well informed of the progress and offered discount available. More

Aggressive Service Rep I came for a oil change and rep try to sale all extra service. When I declined, he didn't seems very happy and his demeanor change. I hope to never I came for a oil change and rep try to sale all extra service. When I declined, he didn't seems very happy and his demeanor change. I hope to never deal with him again. They also forgot the reminder sticker for my next oil change. More

Service of my Honda Pilot Levi is a complete stud! He has always taken such great care of me. He is always friendly to answer my questions and concerns, gives me the best prici Levi is a complete stud! He has always taken such great care of me. He is always friendly to answer my questions and concerns, gives me the best pricing he can offer and explains all the repairs in detail. He even lined up a shuttle back to my home to help expedite my day! Had another great experience! More

oil change, registration Drop off and pick up was hassle free. Employees where friendly and professional. I was given a full description of services and what services needed t Drop off and pick up was hassle free. Employees where friendly and professional. I was given a full description of services and what services needed to be done at the next visit. More