Larry H. Miller Honda Murray

We have bought or leased a total of 6 Hondas from Lou Slater. All purchases have been very positive therefore we keep returning to Lou. He is very professional and good at what he does. We trust him to Slater. All purchases have been very positive therefore we keep returning to Lou. He is very professional and good at what he does. We trust him to be fair with us in our purchases and always feel like he is working to get the best deal we can get and be fair to Larry H. MIller Honda as well. We have always dealt with new car transactions, but we always come in to get our cars washed here and look in the showroom while we are waiting (nice marketing move) I didn't need a new car, but with the new overhaul of the Accord I have been tempted. We saw a really nice one in the showroom and it happened to be a gently- used 2013 Accord. I have never wanted to take over other people's problems so I was very stressed in making a decision. I felt really good about the 7 year warranty. The one problem that I worried about was a pretty good size scrape on the back wheel well. Herein lies where my disappointment comes in. I was told by LHM Honda's Used Car Manager that the problem would be fixed. My husband and I decided to go ahead, trade my 2011 Accord (perfect condition) and buy this new car. I brought the car in to get the scrape fixed and they filled in the scrape with paint (hand painted). I don't know, but when I am told it would be fixed, I felt it would look like the scrape was never there. This was certainly not acceptable to me or my husband. I told Lou how very disappointed I was and he told me to bring it back after the first of the year and he would make sure it is fixed. I know and trust that Lou has and always will do everything to make us happy. He goes the extra mile every time. My only concern is possibly the used car department and following through on what they promise. If this problem gets fixed, disregard any negativity in this review because everything else about this purchase was first-rate. If it doesn't, no used cars for us ever again. More

Alisa takes really good care of us. She is always friendly and helpful. I always take my car to her. I know I can trust her. friendly and helpful. I always take my car to her. I know I can trust her. More

Sean did everything he could to make my wait as short as possible even though it was a very busy day. I am always treated with courtesy when I need anything for my Honda. possible even though it was a very busy day. I am always treated with courtesy when I need anything for my Honda. More

Levi Johnson, Service Advisor, was very professional and did a great job of addressing the issue. I appreciated the whole experience and would recommend it to others. did a great job of addressing the issue. I appreciated the whole experience and would recommend it to others. More

Great service. They worked quickly, as always. I will always bring my car back here for servicing. I am always pleased with the service I receive. always bring my car back here for servicing. I am always pleased with the service I receive. More

I have leased two new Honda Accords before with this dealership about ten years ago, and thus far I half to say that it was a much better experience then it had been in the past. I had mentioned this to dealership about ten years ago, and thus far I half to say that it was a much better experience then it had been in the past. I had mentioned this to Mike Earl, and he did his best to make this a completely different experience for me and my family. Thank you Mike Farmer More

Service was quick and easy. Just an oil change! I came in early and was finished before my actual appt time. Thank you very much. early and was finished before my actual appt time. Thank you very much. More

Called my service rep Levi Johnson, was busy with another customer, left message for him to call back with service secretary. Talked with Levi when I got to service, says "he never got my message." Lance, customer, left message for him to call back with service secretary. Talked with Levi when I got to service, says "he never got my message." Lance, service rep, was very good. Greeted me promptly, was thorough and courteous. He understood my needs and got my 2013 Honda Accord 4 DREX-L serviced. Suggest that you advise a "waiting" customer with service status after one hour. When providing a courtesy car wash, please dry the car carefully and remove water spots from windows and mirrors. I think the car wash is a nice touch, however, if you are going to do it, please do it correctly. This is my 8th Honda Accord from LHM Honda. I do expect "Great" sales and service! You have made significant money off my leases and when I turn in my used Hondas you make even more money because my returning Hondas are xxxx near in perfect condition. Thank you More

I HAVE ALWAYS EXPERIENCED EXCELLENT SERVICE AT YOUR DEALERSHIP AND WILL CONTINUE RETURN AS LONG AS THE SERVICE REMAINS AT THAT HIGH LEVEL. THANK YOU FOR YOUR GOOD WORK!!! DEALERSHIP AND WILL CONTINUE RETURN AS LONG AS THE SERVICE REMAINS AT THAT HIGH LEVEL. THANK YOU FOR YOUR GOOD WORK!!! More