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Larry H. Miller Honda Murray

Murray, UT

4.6
1,463 Reviews

5808 S. State Street

Murray, UT

84107

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1,462 Reviews of Larry H. Miller Honda Murray

January 23, 2025

Excellent service they asked me if I need ride home or stay. Nice people they people speak Spanish and English that help. More

by penaomar352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
January 23, 2025

Service was honest and it was very easy to work with the sales personnel. Recommend! More

by Water board
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jude, Scott Harding, Jim Allred, Cameron Dilley, Wade Henrie, Phil Pecoraro
January 22, 2025

I found the experience at Larry H Miller Honda Murray to be exceptional. They answered all my questions and treated me like I was their most important customer. I absolutely loved my experience and recommen More

by susanwein63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Benjamin, Robert Braswell, Akram Alasady , Jim Allred
January 21, 2025

They were the best helpers of all time! Love how they’re so nice and supportive the whole time I was there! Best dealership. More

by davidantak18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Dilley
January 21, 2025

I had a recall service done to my vehicle. A recommended service of an alignment for $100 I turned down knowing I had new low mileage vehicle. Curious about the recall service, I realized the More

by tinman6972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Harding, Jim Allred, Cameron Dilley, Wade Henrie, Phil Pecoraro
Jan 26, 2025 -

Larry H. Miller Honda Murray responded

Hello, thank you for sharing your experience. I am sorry to hear about the confusion regarding the recall service and alignment charges. Clear communication about what is included in a service is essential, and I apologize if you feel we fell short. If you’d like to discuss this further and if we have not yet connected by the time you find this response, please don’t hesitate to reach out. I look forward to getting you taken care of. - Al Benjamin, General Manager, (801) 699-7636

January 21, 2025

Just had a basic oil change and other than the service folks being very busy on a Monday and it taking two hours - the work was done well at a fair price. More

by Dartysparty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Dilley
January 21, 2025

It's was ok. The quote I got on the phone and when I got the service done was off by about $60, so felt like I overpaid. Next time I'll probably go somewhere else More

by Angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
May 25, 2025 -

Larry H. Miller Honda Murray responded

Dear Angie, Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations, especially when it came to the pricing. We completely understand how frustrating it can be when the final cost doesn’t match the original quote—and that’s certainly not the kind of experience we want our guests to have. While we’re glad to hear that our service technician was courteous, it’s clear we need to do a better job ensuring quotes are accurate and clearly communicated up front. We appreciate you bringing this to our attention, and we’ll be reviewing how we can improve transparency in our estimates moving forward. If you’re open to it, we’d love the chance to speak with you directly and see if there’s anything we can do to help make this right. Please feel free to contact me at 801-268-5510 Thank you again for your honest review. Best regards, Al General Manager Larry Miller Honda 801-268-5510

January 21, 2025

One of the most pleasant experiences I’ve had at a dealership when buying a new vehicle. Can’t say enough (all good) about Jude and his help in securing the deal! More

by Old Man
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jude
January 19, 2025

I had a. Nice experience when Dave led me thru the process. I am a new person in taking care of my deceased husbands now my car. Because of a rebate on More

by danellie65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Dilley
January 18, 2025

Service rep very helpful and polite. Service was performed quickly and efficiently. Joseph was a pleasure to deal with More

by pearlman16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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