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Larry H. Miller Honda Murray

Murray, UT

4.6
1,461 Reviews

5808 S. State Street

Murray, UT

84107

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1,461 Reviews of Larry H. Miller Honda Murray

July 23, 2024

I know there was a world wide computer issue today so Im not sure if this is related to that ornot? I paid for services (oil change, cabin and air filters to be rplaced, tires rotated) and left the dealersh More

by Keri
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Jul 26, 2024 -

Larry H. Miller Honda Murray responded

Hello Keri, Thank you for sharing your recent experience with us. We sincerely apologize for the inconvenience you encountered during your recent service visit at Larry H Miller Honda. It's disappointing to hear that there were oversights in the service provided, including the filter replacement and the cleanliness of your vehicle upon return. We strive to deliver exceptional service and ensure all our customers receive thorough and prompt attention to their vehicle needs. We appreciate your understanding as we addressed the oversight by arranging for your vehicle to be picked up and returned promptly. However, we regret that there were delays beyond what was originally communicated to you. Please be assured that we take your feedback seriously and have already taken steps internally to prevent similar occurrences in the future. Your satisfaction is our priority, and we apologize for falling short of your expectations on this occasion. If there's anything more we can do to improve your experience or if you have any further concerns, please feel free to reach out to me directly at 801-268-5567. We value your business and hope to have the opportunity to provide you with a seamless service experience in the future. Thank you again for bringing this matter to our attention. Best regards, Isaac Harding Service Manager Larry H Miller Honda

July 22, 2024

Not a good experience sitting for hours with little to no information or time frame, high pressure and ended up not buying a car, there are Honda dealers all over I will go elsewhere More

by liz.hansen
Purchase Time
Recommend Dealer
No
Employees Worked With
Jude
Jul 26, 2024 -

Larry H. Miller Honda Murray responded

Liz, I’m sorry to hear about your experience. It’s disappointing that we didn’t meet your expectations. Your feedback is important, and I’d like to understand more about your visit. Please contact me directly so we can discuss your concerns and improve our service. - Phil Pecoraro, General Manager, (801) 699-7636

July 22, 2024

LHM Honda in Murray did a great job finding me the car that I wanted. More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Akram Alasady & Sergei
July 19, 2024

Great staff to work with! Jude Johnson is an outstanding salesman who made my buying experience the best. Mike Craggett in Financing is exceptional too. More

by crhaney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jude Johnson, Mike Craggett
July 19, 2024

All repairs were very well done and the customer service from Karl Iorg and Joseph Antonella was exceptional. More

by j.wathen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Iorg, Joseph Antonelli
July 18, 2024

My salesman was Jude Johnson I enjoyed purchasing a car from him he was patient, attentive, but not too pushy. My finance person was Sergei and I was very pleased with how he handled my financing as well. More

by pms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I didn’t work with the service dept
July 18, 2024

Overall LHM Honda of Murray does a good job as far as service is concerned. However, today working with Heather in the service department was a pleasure. She was kind, helpful, and understating. She went More

by jds111302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
July 17, 2024

My experience with Robert was awesome. He really make a good job working with my desires about getting a new car. More

by lily_rodriguez1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert was the one that work hand to hand with us, Scott Harding, Jim Allred, Cameron Dilley, Wade Henrie, Phil Pecoraro
July 03, 2024

I usually love the service but this time it was usually long for an oil change More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Dilley
June 19, 2024

Lhm Honda has serviced pilot since our purchase of the vehicle in 2017. The service team has been excellent. Most recently Chris Luke was excellent to work with and Sergio a master tech. Thanks for mak More

by henelson86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Luke, Sergio, Gary m.
Jun 20, 2024 -

Larry H. Miller Honda Murray responded

Thank you for choosing our dealership for your automotive needs, and for leaving us a 5-star review! We're glad to hear that you were happy with the service you received and that our team was able to assist you in a timely and efficient manner. We appreciate your business and look forward to serving you again!

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