Larry H. Miller Honda Murray

I'm always impressed with Larry H Miller Honda in Murray. The service team is great to work with, and I don't ever feel like I am being taken advantage of. They are prompt and polite, and the servi Murray. The service team is great to work with, and I don't ever feel like I am being taken advantage of. They are prompt and polite, and the service is fast. More

I worked with Alisa. She helped me decide what work needed to be done that day! She was attentive and very helpful. I would get work done at that dealership again and would especially speak to Alisa needed to be done that day! She was attentive and very helpful. I would get work done at that dealership again and would especially speak to Alisa again because of her friendliness and promptness in getting back to me about my door motor! More

Customer service was great, waiting time reasonable, front desk person was nice and confident in answering all questions, they let me use benefits of being a "preferred customer" since 2008 although I d front desk person was nice and confident in answering all questions, they let me use benefits of being a "preferred customer" since 2008 although I didn't have my card with me. More

We have bought or leased a total of 6 Hondas from Lou Slater. All purchases have been very positive therefore we keep returning to Lou. He is very professional and good at what he does. We trust him to Slater. All purchases have been very positive therefore we keep returning to Lou. He is very professional and good at what he does. We trust him to be fair with us in our purchases and always feel like he is working to get the best deal we can get and be fair to Larry H. MIller Honda as well. We have always dealt with new car transactions, but we always come in to get our cars washed here and look in the showroom while we are waiting (nice marketing move) I didn't need a new car, but with the new overhaul of the Accord I have been tempted. We saw a really nice one in the showroom and it happened to be a gently- used 2013 Accord. I have never wanted to take over other people's problems so I was very stressed in making a decision. I felt really good about the 7 year warranty. The one problem that I worried about was a pretty good size scrape on the back wheel well. Herein lies where my disappointment comes in. I was told by LHM Honda's Used Car Manager that the problem would be fixed. My husband and I decided to go ahead, trade my 2011 Accord (perfect condition) and buy this new car. I brought the car in to get the scrape fixed and they filled in the scrape with paint (hand painted). I don't know, but when I am told it would be fixed, I felt it would look like the scrape was never there. This was certainly not acceptable to me or my husband. I told Lou how very disappointed I was and he told me to bring it back after the first of the year and he would make sure it is fixed. I know and trust that Lou has and always will do everything to make us happy. He goes the extra mile every time. My only concern is possibly the used car department and following through on what they promise. If this problem gets fixed, disregard any negativity in this review because everything else about this purchase was first-rate. If it doesn't, no used cars for us ever again. More

Alisa takes really good care of us. She is always friendly and helpful. I always take my car to her. I know I can trust her. friendly and helpful. I always take my car to her. I know I can trust her. More

Sean did everything he could to make my wait as short as possible even though it was a very busy day. I am always treated with courtesy when I need anything for my Honda. possible even though it was a very busy day. I am always treated with courtesy when I need anything for my Honda. More

Levi Johnson, Service Advisor, was very professional and did a great job of addressing the issue. I appreciated the whole experience and would recommend it to others. did a great job of addressing the issue. I appreciated the whole experience and would recommend it to others. More

Great service. They worked quickly, as always. I will always bring my car back here for servicing. I am always pleased with the service I receive. always bring my car back here for servicing. I am always pleased with the service I receive. More

I have leased two new Honda Accords before with this dealership about ten years ago, and thus far I half to say that it was a much better experience then it had been in the past. I had mentioned this to dealership about ten years ago, and thus far I half to say that it was a much better experience then it had been in the past. I had mentioned this to Mike Earl, and he did his best to make this a completely different experience for me and my family. Thank you Mike Farmer More