I went in for an oil change. The service guy up sales the package of 3 oil changes ,tire rotation,and 3 point inspection, and car washes. After an hour an half,
when I went to check out, another service guy helped me. First he asked me to sign papers and didn't go over what they where, and I told him "aren't you going to go over inspection?" His response was after you sign these papers" (as he rushed through) When he went over the inspection he didn't mention tire rotation, so I asked if they did it since it wasn't mentioned. He had no idea, so he asked the other techs who weren't sure. One tech overheard and said he would go grab my car and do rotation. As he grabbed my keys another tech came over and said she did it but forgot to write it down. When I asked the service guy if the did the car wash, he said "no because it was broken and wouldn't be up for another 30days. He DIDNT offer any compensation for the next time.
This place has no communication and I will be dreading the next time I go in for oil change since I have 2 more oil changes in my package I bought.