Larry H. Miller Toyota Murray

The Sales Rep, Kern, was very personable, very knowledgeable patient. Also, instructed and set up on all the new features and Bluetooth of the 2013 Highlander. knowledgeable patient. Also, instructed and set up on all the new features and Bluetooth of the 2013 Highlander. More

Exceeding customer expectations is the best way to run a business. And you do that well. I arrive at 7:20am and was told it would take hour and fifteen minutes to service my car. It was ready by 8am ... an business. And you do that well. I arrive at 7:20am and was told it would take hour and fifteen minutes to service my car. It was ready by 8am ... and washed! Why would i go anywhere else? More

They were prompt in telling me what the problem was and telling me exactly how much it would cost. The repairs were made and the car finished in less time than I had been promised. They were kind and hel telling me exactly how much it would cost. The repairs were made and the car finished in less time than I had been promised. They were kind and helpful. The weather was terrible so they pulled the car right up to me in the dock. More

Taiden was exactly what I look for in a salesman: Knowledgeable, not pushy, personable and eager to earn my business. Even through he was fairly new on the job he handled it like he was a seasoned ve Knowledgeable, not pushy, personable and eager to earn my business. Even through he was fairly new on the job he handled it like he was a seasoned vet. I don't think Chad had to step in as early as he did in the negotiation as Taiden was going great. I WANTED to buy from Taiden and put money in his pocket, I can't say that about any other salesperson I've ever met. He earned every penny and more. The only reason I gave a 4 for the value is that I still feel I could have gotten more for my trade but I got everyone to the numbers I had determined in my head was my line and stopped there. More

I took my Toyota in for her 60,000 mile service. They found a leaking water pump and rust on the rotors. They fixed both and did everything in good time. I have always received excellent service at thi found a leaking water pump and rust on the rotors. They fixed both and did everything in good time. I have always received excellent service at this dealership. Wendy Hallerman was especially thoughtful and kept us advised as the work progressed. More

I brought my vehicle in for a basic oil change. Ryan informed me of a really great deal that LHM was offering on oil changes complete with a car wash and tire rotation. The entire department was very f informed me of a really great deal that LHM was offering on oil changes complete with a car wash and tire rotation. The entire department was very friendly and helpful. Ryan went above and beyond to make me feel appreciated and like a valued customer. Because of him I will be coming back for all of my oil changes and will recommend LHM Toyota to everyone I know. More

Very friendly, professional and quick. Making teh appointment was quick and the service department was great. Scott explained what I needed to have done, told me options and never pressured me on wh appointment was quick and the service department was great. Scott explained what I needed to have done, told me options and never pressured me on which service to choose. Great experience. Now if you could get the Christmas Fairy to pay for everything I wou7;d be estatic. :) More

The Avalon Limited Hybrid was found in another state. Arrangements where made to exchange cars to obtain my desired car. 1st out of state dealer stated car was available only to rescind after our deal ha Arrangements where made to exchange cars to obtain my desired car. 1st out of state dealer stated car was available only to rescind after our deal had been agreed. LHM found a second Avalon in Nevada and arranged for it's transfer. Car arrived with several added features, fully tinted windows, premium paint protection package, molded painted door edge guards. Having agreed upon a purchase price days before LHM did not request, ask, demand or even hint that I would need to pay additional costs. This was a great benefit and value that the agreed price stood firm. BIG BONUS....Will recommend family and friends...Will Be Back. Thanks to Dale De St.Jeor and Steve Berger. More