We had a great experience with Todd! We called ahead on a stormy winter day and asked if they had the car that we wanted to purchase on their lot and by the time we got there, he had the car warmed up and ready for us to test drive. Overall we were at the dealership for a couple of hours and traded in another vehicle. We were treated with respect and courtesy. Also when officially driving off the lot, Todd showed me how to connect my phone which made it all easy to set up music, apps, etc. If you need a car, go to this dealership as their customer service is spectacular.