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Larry H. Miller Volkswagen Lakewood
Lakewood, CO
898 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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898 Reviews of Larry H. Miller Volkswagen Lakewood
June 19, 2024
I brought in my car at larry h miller Volkswagen lakewood for a coolant light repair on 6th June 2024, I spoke to Dana he was my service advicer, they sent me a list of things to be done to fix my vehicle's for a coolant light repair on 6th June 2024, I spoke to Dana he was my service advicer, they sent me a list of things to be done to fix my vehicle's problem,(see list) 1.timiing belt, water pump, pensioners, pulleys, and coolant from timing and water pump, replacement. 2.Engine oil cooler leak. This repair and replacements was $3,500 which I paid using my credit card, I took my vehicle and didn't even get home, the light came on again indicating the problem that I had before, I called Dana and explained to him that the light is still on and having the same problem, he told me that might be air that got in the system and I should give it sometime it will go away, the next day the problem was still there so I took Back the vehicle to the shop, later on Dana contacted me and told me that one of the radiators was leaking and they have to change it a fan and the coolant bottle, the cost of this was $1,390 i paid and was on my way, I drove home then had to go to the airport, on my way the light came on again and my vehicle was over heating, I called Dana and explained to him again, took the car back, now I am looking at other things to be looked at at and end up paying more, they said my car would be fixed from the first service and now I'm on the 3rd one and my car has not been fixed yet, today the just sent me a new quote $5,800 saying I need a new head gasket, after failing two times to fix my car because if their guess work diagnosis now they want me to trust them again. I've paid a total of $4,900 and my car is not fixed yet. More
by Isaiahisaiah149
Employees Worked With
Service manager , Dana Cocchiaro
Helpful June 17, 2024
Since renovation the service area is much more welcoming. Kat was wonderful and knew what was going on. She answered my questions before I asked. Everyone I came in contact with was very nice. Kat was wonderful and knew what was going on. She answered my questions before I asked. Everyone I came in contact with was very nice. More
by Ladybugdb48
Employees Worked With
KAT
June 04, 2024
Everyone was great, they were quick and knowledgeable about the process. All of my questions were answered. I'm very happy with my new truck! about the process. All of my questions were answered. I'm very happy with my new truck! More
by burnerz88
Employees Worked With
Logan
June 04, 2024
I recently purchased a car from Larry H Miller Volkswagen and had a fantastic experience. My sales associate was knowledgeable and friendly, helping me find the perfect vehicle for my needs. While getting in and had a fantastic experience. My sales associate was knowledgeable and friendly, helping me find the perfect vehicle for my needs. While getting into finance did take a bit longer than expected, once I was in the finance office, the process went quickly and smoothly. I appreciated the transparency and efficiency of the finance team. Overall, I am extremely satisfied with my experience at Larry H Miller Volkswagen and would highly recommend them to anyone in the market for a new car. Five stars! More
by tsj1980
Employees Worked With
Cher, Antony, Shyaan Bushehri, Chelsee Madsen
May 31, 2024
Polite, friendly, efficient. While we waited to close on the deal, Dylan showed us videos to get acquainted with the car. Detailing was excellent While we waited to close on the deal, Dylan showed us videos to get acquainted with the car. Detailing was excellent More
by michelemcelreath
Employees Worked With
Shyaan Bushehri, Dillon Penner
