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Larry H. Miller Volkswagen Lakewood

Lakewood, CO

4.7
1,138 Reviews
Call Dealership (720) 907-0927
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8303 W. Colfax Avenue

Lakewood, CO

80214

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1,138 Reviews of Larry H. Miller Volkswagen Lakewood

May 04, 2025

Took my car on time, completed the work in a very timely manner and the gentleman in the service department, John, was so attentive and pleasant.. More

by tvgirl68-abfab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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May 02, 2025

I used to come to this shop every time but being charged more in labor than parts is crazy a 2 hour break job for 780!?!?! Never again i hope you got your moneys worth out of me. More

by dragonmaster.tf.af
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew Vigil, Sal Sierra, Alex Young, Jay Mcadow, David Lax, Dillon Penner, Tyler Deven, Bradley Jones, Max Garcia, Todd Nelson
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May 09, 2025 -

Larry H. Miller Volkswagen Lakewood responded

It’s frustrating to hear that you’ve been a regular guest in the past but now feel let down by the value and pricing of our services. A charge that feels disproportionate, especially for something like a two-hour brake job, can definitely leave a bad impression, and I completely understand why you’re upset. We always want our labor and parts costs to reflect fairness and transparency, and I’m sorry you walked away feeling otherwise. I do appreciate you pointing this out, even if it was a difficult experience, as feedback like this helps guide important internal conversations. If we haven’t connected about this yet, please consider getting in touch with me directly—I'd like to better understand your concerns firsthand. - Alex Young, General Manager, (303) 237-1311

May 02, 2025

John was so helpful and very understanding of my time with needing to pick up my daughter at a certain time. I’m very appreciative of the kind and efficient service! More

by Brit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
April 30, 2025

Great team…Alex Young super leader! Nice facility and loved the showroom and all the natural lighting. More

by decor8dewolf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Young, Todd Nelson
Report | Print
April 29, 2025

Got my VW serviced quickly and the service rep showed me how to reset the clock and link my phone. That was helpful since the owner's manual is not. More

by richhansen360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Kazimer
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April 29, 2025

They are thorough, professional and helpful. They answered all my questions and were very friendly. More

by brazos4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lax
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April 28, 2025

Todd was our salesperson and was knowledgeable and professional. We knew what we were looking for before we arrived. It was a smooth process. More

by CCampbell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Nelson
Report | Print
April 26, 2025

Tyler was very helpful with our purchase. he answered all of our questions thoroughly and kindly. We look forward to gifting our purchase to our daughter! More

by Mpdietzler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Deven
Report | Print
April 26, 2025

Very friendly and responsive to our service needs! Went above and beyond with Customer Service! Alex the GM and Ken the Service Manager were both so amazing! More

by Lap9728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Clements, Jon Anthony Kazim, Alex Young
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April 25, 2025

Staff was very friendly, knowledgeable, honest, and helpful. Tyler Deven treats you like family and has your best interest. The whole team went above and beyond to help me close the deal below my budge More

by Mari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Young, Tyler Deven
Report | Print
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