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Larry H. Miller Volkswagen Lakewood

Lakewood, CO

4.7
1,134 Reviews

8303 W. Colfax Avenue

Lakewood, CO

80214

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1,134 Reviews of Larry H. Miller Volkswagen Lakewood

May 15, 2025

Five stars for the staff, zero stars for the auto maker. VW didn’t think about the consumer once when they designed a car that requires a full housing assembly replacement for a burned out bulb. 2k to repl More

by Kwills4135
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Jones
May 13, 2025

They were great. Kept me informed.went above my expectations to take care of me. More

by janell.mcbeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kat was great, but the 2 guys helped out also also.
May 12, 2025

They honored everything they sent via text. The price of the oil change and the speed of the service. Shout out to Eduardo C for the excellent service!! More

by klujan1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Curiel
May 11, 2025

This dealership was fantastic and would recommend to anyone, and Bradley was the best salesperson who helped us every step of the way! I went in looking to lease a Tiguan and he walked us through everyt More

by ldobbs110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley - salesperson
May 07, 2025

This visit was mainly ordering parts from the parts department. My order was here quickly and accurately. They even took the time to show me how to replace my wipers. Excellent customer service. More

by Tiguan_groupie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Sierra, Max Garcia, Kenny Walker
May 06, 2025

Basic service, just went in to swap out winter wheels and tires. Service performed quickly and efficiently. More

by aherrera71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katalina Jones
May 04, 2025

Took my car on time, completed the work in a very timely manner and the gentleman in the service department, John, was so attentive and pleasant.. More

by tvgirl68-abfab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
May 02, 2025

John was so helpful and very understanding of my time with needing to pick up my daughter at a certain time. I’m very appreciative of the kind and efficient service! More

by Brit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
May 02, 2025

I used to come to this shop every time but being charged more in labor than parts is crazy a 2 hour break job for 780!?!?! Never again i hope you got your moneys worth out of me. More

by dragonmaster.tf.af
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew Vigil, Sal Sierra, Alex Young, Jay Mcadow, David Lax, Dillon Penner, Tyler Deven, Bradley Jones, Max Garcia, Todd Nelson
May 09, 2025 -

Larry H. Miller Volkswagen Lakewood responded

It’s frustrating to hear that you’ve been a regular guest in the past but now feel let down by the value and pricing of our services. A charge that feels disproportionate, especially for something like a two-hour brake job, can definitely leave a bad impression, and I completely understand why you’re upset. We always want our labor and parts costs to reflect fairness and transparency, and I’m sorry you walked away feeling otherwise. I do appreciate you pointing this out, even if it was a difficult experience, as feedback like this helps guide important internal conversations. If we haven’t connected about this yet, please consider getting in touch with me directly—I'd like to better understand your concerns firsthand. - Alex Young, General Manager, (303) 237-1311

April 30, 2025

Great team…Alex Young super leader! Nice facility and loved the showroom and all the natural lighting. More

by decor8dewolf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Young, Todd Nelson
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