Back

Larry H. Miller Volkswagen Lakewood

Lakewood, CO

4.6
1,197 Reviews

8303 W. Colfax Avenue

Lakewood, CO

80214

Directions

By Type

1,197 Reviews of Larry H. Miller Volkswagen Lakewood

September 08, 2025

Easy check in, customer service was excellent, cleanliness of waiting area was exceptional, work on vehicle was done right and in a timely manner. More

by mmlonergan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Jones
September 07, 2025

I leased a 2024 iD4 xxxxxxMarch 1,2025. August 3 2025, My SOS button stops working and I can no longer connect to the VW app. the dynamic roadside assistance warning constantly dings and my More

by Fastlane5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex Young, Dillon Penner
Sep 09, 2025 -

Larry H. Miller Volkswagen Lakewood responded

Darra, I’m sorry for the ongoing frustration with the ID.4 connectivity—especially with SOS, maps, and the app not behaving. I know we’ve spoken several times, and I regret that I don’t have a final fix to share yet. Like I had mentioned when we have the update from VW you will be the first call I make. Volkswagen and Car-Net have assigned a dedicated engineering team to this issue and they are working to get the fix out as quickly as possible. I want this resolved just as much as you do, and we’ll continue to stay on it until it’s corrected. I’ll keep you updated as soon as we have new information. If you need anything in the meantime—or if the concern changes—please reach me directly and I’ll jump on it right away. Alex Young, General Manager 720.205.6216

September 04, 2025

Just least an ID. 4 Peo S +! My salesman, Tyler Deven, did an expert job of honing in on my preferences, and what vehicle was the best fit taking patients to answer my More

by Lisa Rae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Spivey, Alex Young, Jay Mcadow, Tyler Deven
September 02, 2025

This appointment went very smooth compared to my last one. I got in and out in a reasonable time and the sale was great. More

by ah6202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Jones
August 31, 2025

Better have all day to spare, you're going to be there at least 7 hours. At least!!! More

by mattjo68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew Vigil, Alex Young, Jay Mcadow, David Lax, Dillon Penner, Tyler Deven, Todd Nelson
Sep 07, 2025 -

Larry H. Miller Volkswagen Lakewood responded

Thanks for the feedback, mattjo68. I’m sorry your visit ended up taking longer than it should have. I know your time is valuable, and we didn’t hit the mark. We’ve seen a big rush of guests coming in to take advantage of the EV rebates, and it stretched our team more than we’d like. To get ahead of it, we’ve already brought on more staff so we can keep things moving quicker and make the experience smoother going forward. I’ll also be going back through what happened during your visit with the team. If we haven’t already connected, feel free to reach out to me directly—I’d like the chance to make this right.— Alex Young, General Manager (303) 205-6216

August 30, 2025

Katalina was professional and kept me informed during my visit. Everything was exceptional. Ask for Katalina, you won’t be disappointed. More

by Fitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katalina Fitzsimmons
August 30, 2025

It was a great experience. I didn’t like the time it took but people were very friendly and helpful More

by mrs_cranmore2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Young, Dillon Penner
August 29, 2025

Was my 30,000 mile service made an appointment and was in and out quickly. Was checked in friendly and promptly, as well as the tech personally coming to ask about a concern had and it was also dealt with Į More

by marphocor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer and Tech.
August 29, 2025

The crew really helped me with what was essential for my car and kept it straight forward. More

by Jensed925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Jones, Max Garcia, Kenny Walker, Andrew Vigil
August 29, 2025

The service department today was friendly, efficient, and completed the work as described. They informed me of recommended repairs and stayed in close communication on the status of my car. Thank you for a p More

by Michael.helmstetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katarina Jones
1
...