Larry H. Miller Volkswagen Lakewood

Good experience Arthur explained what was needed this visit and what may be needed next visit. I chose to buy the deal of 2 oil changes, rotate tires and wash car. Arthur explained what was needed this visit and what may be needed next visit. I chose to buy the deal of 2 oil changes, rotate tires and wash car. Everything went smoothly and did not take very long. The only problem I encountered was they did not was my car. That was a disappointment. More

Great! Great staff! Easy to work with and very helpful! We will definitely return for future purchases and hope Scottie is there to help us out! Great staff! Easy to work with and very helpful! We will definitely return for future purchases and hope Scottie is there to help us out! More

Maintenance Visit Great service and quick turnaround. Also I had an issue with the back wiper. Service tech check it out and fixed under warranty. Excellent job. Great service and quick turnaround. Also I had an issue with the back wiper. Service tech check it out and fixed under warranty. Excellent job. More

Great place Every employee here always treats you well, and the experience from buying a car, or service, goes smooth. I have been going here for 15+ yrs. and wo Every employee here always treats you well, and the experience from buying a car, or service, goes smooth. I have been going here for 15+ yrs. and wouldn't go any place else. Great place, professional service, and nice people! More

Great experience with both sales & service My wife and I leased a 2017 Alltrack from Larry H Miller VW. We had a positive experience with the sales process and servicing process since then. My wife and I leased a 2017 Alltrack from Larry H Miller VW. We had a positive experience with the sales process and servicing process since then. Sales - this was an easy experience, and we found their team understanding of our desires and constraints. They win extra points - I was given a discount for having served in the military. One month after purchase, they realized that this only applied to people who got out of the military within 2 years (I got out 8+ years ago). They ate the cost on this, which I thought was nice. Also, their finance department stayed up an hour after closing to help us get through the process (we purchased at the end of the month a few minutes before they closed). They were very helpful and professional with this too. Service - I brought my car in to purchase and have bike racks put on the car. They were great on this. I also had to have my "change oil" light reset - I called (because I was running late) and they stayed open late to do this for me (and it only took 3-5 minutes). It's been a positive experience so far. More

Pleasant and efficient. I took my car in first thing in the morning expecting to have my car there all day. I was pleased that my car was ready by 2:00. The drive with the I took my car in first thing in the morning expecting to have my car there all day. I was pleased that my car was ready by 2:00. The drive with the shuttle was great and quick. All that was done was given to me in detail up front. I had no surprises and was very pleased. More

Travis Eaton made the experience a top. Travis Eaton had everything set up, taken care of in timely manner, with great follow up. Service repair was handled very well & the car was clean Travis Eaton had everything set up, taken care of in timely manner, with great follow up. Service repair was handled very well & the car was clean. Answered all my questions & was very kind. Thanks much, Zack Bish More

Review Sorry I don’t have time for A full review but everything was perfect!!! Great team. Thank you very much for your teams exceptional service. Sorry I don’t have time for A full review but everything was perfect!!! Great team. Thank you very much for your teams exceptional service. More

Great Dealership! Much faster than was expecting! I was a walk -in first timer and Sal was quick, informative and pleasant. So happy to have found a great dealership! Much faster than was expecting! I was a walk -in first timer and Sal was quick, informative and pleasant. So happy to have found a great dealership! More

2015 2.0 L Diesel recall phase II I think the estimated time listed in the recall letter was silly short and that turned out to be true. I received car in a reasonable time, with the I think the estimated time listed in the recall letter was silly short and that turned out to be true. I received car in a reasonable time, with the outside very clean and everything seems to be working well. The service was essentially replacing the entire under car emissions system. Recall work and loaner car were paid for by VW so it was free for me. Loaner car was zippy little Jetta More