Larry H. Miller Volkswagen Lakewood

Great! Nancy (Lakewood VW) was wonderful. Very patient, understanding and helpful. Would recommend anyone and everyone to work with her. Thank you! Dana also Nancy (Lakewood VW) was wonderful. Very patient, understanding and helpful. Would recommend anyone and everyone to work with her. Thank you! Dana also services my car and was very nice and finished with my service for my Passat in less time that expected. More

Excellent! Our salesman Zach, manager Scott, and finance Jared were all excellent. My needs, wants, and hopes were all laid out ahead of time and that is what th Our salesman Zach, manager Scott, and finance Jared were all excellent. My needs, wants, and hopes were all laid out ahead of time and that is what they stuck too. No garbage tactics to mess around with and worked with what we ALL thought were reasonable. They need to make a buck, I wanted a reasonable deal....we all got that outcome. Personable, QUICK, and great to the whole family. It was the best experience I have ever had buying a car, and I have bought a lot. More

Easy Buying Experience The salesman and management team at this dealership were incredibly helpful and willing to work on price without added pressure. Out of all the dealer The salesman and management team at this dealership were incredibly helpful and willing to work on price without added pressure. Out of all the dealerships I have been to before (including another Larry Miller location), the staff here was incredibly honest and accommodating. More

Wonderful dealer Nancy was fantastic, and tea listened to what I wanted in a vehicle. I felt understood and when I forgot the title for my trade in she was very unders Nancy was fantastic, and tea listened to what I wanted in a vehicle. I felt understood and when I forgot the title for my trade in she was very understanding. I enjoyed my time with her! More

Great Experience My husband and I went in to text drive some cars. We weren’t really planning on making a move, we just had the time to test drive together. My lease w My husband and I went in to text drive some cars. We weren’t really planning on making a move, we just had the time to test drive together. My lease was due in about a 6 weeks. Zack helped us out and showed us all the new options that we were interested in. If he didn’t know an answer for one of our questions, he went and figured it out immediately. He was great to work with, as was the rest of the team we worked with...Scott, Jason, and Chris. Thanks guys, we love our new, beautiful ride! More

Amazing, easy, fast and efficient experience!! This was my first time coming to Larry Miller Volkswagen. I had never really known much about Volkswagen so I was nervous as to what I would expect. J This was my first time coming to Larry Miller Volkswagen. I had never really known much about Volkswagen so I was nervous as to what I would expect. Jason and his staff were AMAZING! I was instantly greeted by them, but not in the normal sales person “pushyness” way. It was more so to make me feel comfortable is how I saw it. I worked with Zach S who was extremely knowledgeable and answered all my questions in depth and not once made me feel uneasy about anything!! I was very pleased with the service I received and the amazing attitudes from everyone I encountered right up into finance. To say I left happy and with a smile on my face is an understatement. I LOVE my car and I LOVED everyone I got to work with. 10000000000% recommend this dealership. Not only for the cars, but for the absolute respectfulness and tentiveness of Jason and his staff. More

Easy process and friendly people I was putting off getting a new car for a long time, the whole event seemed stressful. I went to the Larry H Miller Volkswagen dealership and I was su I was putting off getting a new car for a long time, the whole event seemed stressful. I went to the Larry H Miller Volkswagen dealership and I was surprised at how easy they made the process for me, and how extremely friendly everyone was. I was in and out in no time and have a great deal on a great car because of them. I will definitely be returning when my lease is up. I would highly recommend this dealership to anyone looking to buy or lease. More

Even coming from out of town, this experience was stellar! I wanted a particular car, but couldn't find it in my state. Miller VW had what I wanted, but I felt uneasy trying to make this deal work. Nancy worke I wanted a particular car, but couldn't find it in my state. Miller VW had what I wanted, but I felt uneasy trying to make this deal work. Nancy worked with my husband and I over phone and e-mail to get us an amazing price on the vehicle, and after we flew into Denver from Texas, Jaclyn picked us up from the airport way too early in the morning. ALL OF THIS HAPPENED OVER A SPAN OF 36 HOURS. These two amazing women at Miller VW went above and beyond to get us exactly the car we wanted. More

Terrible experience I strongly discourage working with Larry H. Miller Volkswagen. After two months of constant headache I have never regretted a purchase so much. It all I strongly discourage working with Larry H. Miller Volkswagen. After two months of constant headache I have never regretted a purchase so much. It all started day one when I received a brand new vehicle that was in absolutely terrible external condition after the dealer did a trade with another local dealership they 'trusted'. It was about an hour of arguing why damaged exterior paint and rusted trim for them to agree to make things right. It took two full weeks to find a replacement.. In that period I was chastised by the leadership of the dealership. Finally, I picked up my new vehcile which was untouched, as requested. Without even owning the vehicle for a month/1200 miles, a major mechanical issue sprung up which even though was covered under warranty cost me an additional week with out the vehicle that I am paying for. I reached out to VW care and the GM of the dealership claimed they 'did what was necessary' ... let me add they have taken a full month to even get me the second key for this vehicle. What a horrendous experience. Britton, JC... thank you both for your help in making things 'right' I just wish the experience was a little more streamlined. However, your 'new' management was less than stellar. Scott was rude and made me feel belittled when I was standing up for my case on what WE had agreed upon to be acceptable for the replacement vehicle after the first day I dropped the defective vehicle off. Sorry, Scott, you THOUGHT you knew what I wanted but a BIG part of customer experience/sales is to ensure you LISTEN to the customer. It has been 23 total days where I haven't had my vehicle between getting things swapped and the mechanical issue, so when I requested VW care reach out to the dealership to compensate me a month of payment after all of my struggle... I wasn't surprised they refused. All in all, I will never purchase another Volkswagen. I will never purchase from Larry H. Miller dealership and I hope no one else has any level of experience I did. I will be leaving the Volkswagen brand before the end of 2019 after this. My only positive note is for Britton, my sales consultant, with out him I would have never been in the doors of the dealership. Thank you Britton for all of your hard work. More

Nice car. I bought a 2018 vw Atlas with 20000 miles. The car was transported by my own hired carrier to California. It came in like new. The car drives so smoot I bought a 2018 vw Atlas with 20000 miles. The car was transported by my own hired carrier to California. It came in like new. The car drives so smooth. I could not be happier. It saves me some money compared to similar car in carmax. They are faster in making the deal too. For rather new cars with long warranty, this is way to shop. More