
Larry H. Miller Volkswagen Lakewood
Lakewood, CO
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1,153 Reviews of Larry H. Miller Volkswagen Lakewood
Awesome experience, both times!!!! We enjoyed working with the sales and finance guys so much, we bought two new VW 5 days apart. Jeremy worked hard to get me into a new Jetta and ou We enjoyed working with the sales and finance guys so much, we bought two new VW 5 days apart. Jeremy worked hard to get me into a new Jetta and out of my giant Diesel truck, it seemed as if we hit an impasse but they listened to me and then took care of it all. We returned to Jeremy and traded in our Kia Optima for a new Passat, and it was even smoother than the first transaction. The Sales Manager Gary is an awesome guy, as well as Rafael and Eric in finance, thank you guys so much!!! More
service department The service was great as usual. Travis has always been wonderful to work with. We went to breakfast, and the service was complete when we got back. The service was great as usual. Travis has always been wonderful to work with. We went to breakfast, and the service was complete when we got back. More
Service Department has always been prompt and professional. This is my second vehicle leased through LHMVW in Lakewood. I will keep coming back! Thanks Dana for your he has always been prompt and professional. This is my second vehicle leased through LHMVW in Lakewood. I will keep coming back! Thanks Dana for your help! More
Did not tell the whole story at closing Beware with this dealer. When I bought my car from them they loaded up on items that I should have not paid for or needed. Upon closing they did not Beware with this dealer. When I bought my car from them they loaded up on items that I should have not paid for or needed. Upon closing they did not let me know that the financing put me over 150% to value. This resulted in my GAP coverage not covering the total value of my vehicle when 3 years later the car was totaled due to a hail storm. None of this was disclosed at signing. Right from the first I had problems getting things covered in the extended warranty. My air conditioner did not work when I had to use it the first time it got hot. They did not want to cover it so I had to pay for two new schrader valves and a recharge of the system, A year later after using the AC for only 4 months during the first summer the AC did not work again and they said that the parts were no longer under warranty since it had past one year. I had to go through the GM and was able to get a more reasonable settlement of only paying $100 for the copay on the extended warranty. They did not care that the first one should have been under also. I would not recommend this dealer at all. They seem like the typical used car shady salesmen. More
Poor Service First time using service since buying the car. I knew I was in trouble when I had to leave a message for the service department. I never did hear back First time using service since buying the car. I knew I was in trouble when I had to leave a message for the service department. I never did hear back, so I called again. Typical hassle found with most service departments. I'll look elsewhere for my needs. More
Excellent Customer Service Hello, I've worked with Tony Prevot and the team at LHMVW in Lakewood, CO for over 5 years. They have treated me fantastic, and expedited service wh Hello, I've worked with Tony Prevot and the team at LHMVW in Lakewood, CO for over 5 years. They have treated me fantastic, and expedited service when necessary. Brad Davis was very helpful to me with my last transaction alongside Tony Prevot. Eric Vergith in finance was also very professional and helpful - I was impressed by his demeanor. Here's to the team at LHMVW! Sincerely, Holly Trickel More
Great Thank you! I got the great deal- better price than two previous dealerships will refer some of my friends to you. hopefully service will be good took Thank you! I got the great deal- better price than two previous dealerships will refer some of my friends to you. hopefully service will be good took More
Express lube is great I use express lube for our 2013 Beetle and have always had great service. Sal is always helpful, keeps you updated and is a true professional. Whi I use express lube for our 2013 Beetle and have always had great service. Sal is always helpful, keeps you updated and is a true professional. While waiting I took a test drive in a new VW with Molly from sales. Another oil change or two and I will be back to see her! More
The staff and service was on point! Went in to get my headlights buffed out and cleaned (they've been horrible since I got the car) and what I thought was going to be an all day proccess Went in to get my headlights buffed out and cleaned (they've been horrible since I got the car) and what I thought was going to be an all day proccess (most places can take all day or multiple days) ended up only being an hour and now they look brand new. The staff was helpful and extremely polite! More
Staff was professional and polite Easy to deal with...oil change best price for VW...professional and helpful. Waiting area is very nice and great selection of beverages even a comput Easy to deal with...oil change best price for VW...professional and helpful. Waiting area is very nice and great selection of beverages even a computer if needed. More