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Larry H. Miller Volkswagen Tucson

Tucson, AZ

4.7
413 Reviews

900 W. Auto Mall Drive

Tucson, AZ

85705

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Showing 413 reviews

January 30, 2018

vw gti Great experience with all during the sales process. I would recommend this dealer in the future.We appreciated staying open past closing time to get More

by vwgti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 30, 2018 -

Larry H. Miller Volkswagen Tucson responded

I am glad to see that you had an amazing experience when you purchased your new car from us. Please let me know if you need anything else from us. Congrats on the new car! -- Bill Klaer, General Manager

January 30, 2018

Great Service They were extremely professional and helpful. They were able to get in very quickly. The staff was very friendly and accommodating. I would definitely More

by Matt1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Kompe , Tim Hanson
Jan 30, 2018 -

Larry H. Miller Volkswagen Tucson responded

Matt, thank you for taking the time to leave us this great review. I am glad to hear that my sales team was professional and that they quickly helped you find the perfect car for you. I am glad that you would recommend us to your peers. Have a great day. -- Bill Klaer, General Manager

January 29, 2018

A believer Working with Gary was like a breath of fresh air. I was a bit hesitant, but Gary prove me wrong, including Mike heemsbergen, thank you so much for the More

by Princessplus3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Goodin
Jan 30, 2018 -

Larry H. Miller Volkswagen Tucson responded

I am glad that Gary was able to assist you with a great car buying experience. We appreciate your recommendation of us and let me know if you need anything else. -- Bill Klaer, General Manager

January 26, 2018

AMAZING!!! I received outstanding, amazing service! Travis was friendly and the service was quick. I will definitely be a returning customer and I will recommen More

by bharp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Walton
Jan 29, 2018 -

Larry H. Miller Volkswagen Tucson responded

Thank you for leaving us the incredible review! I’m so happy to see that we were able to give you the five-star treatment that you and all of our incredible customers deserve. I’m thrilled that we’ve earned your loyalty, and look forward to working with you again soon! – Bill Klaer, General Manager

January 25, 2018

Great service 50,000 check-up was expertly done and was finished earlier than expected. Staff is very knowledgeable and I will definitely return the next time I nee More

by Hungryfriar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 25, 2018 -

Larry H. Miller Volkswagen Tucson responded

Thank you so much for the recommendation and excellent rating! We take are always happy to hear that we’ve completed a service job in a time-efficient manner. We know that our customers time is valuable, and we always try to respect that. We look forward to working with you again in the future. – Bill Klaer, General Manager

January 24, 2018

Servise rocks I brought my vehicle in for repairs and they did a spectacular job at getting the vehicle done on time and done right the 1st time they summation poin More

by Aallen1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew asman
Jan 25, 2018 -

Larry H. Miller Volkswagen Tucson responded

Thanks for the excellent review and rating, Allen! We take great pride in our team getting the job done the right way the first time. We are here for you whenever you need us. -- Bill Klaer, General Manager

January 24, 2018

Good service Always very helpful service, and quick work done, very efficient service department, with good communication. I am happy with my car service, and will More

by Abenaglio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 25, 2018 -

Larry H. Miller Volkswagen Tucson responded

Thank you for awarding us with a five-star rating, Abenaglio! We strive to be as efficient and helpful as possible for our customers. It makes me happy to see that your experience with us this time has earned us your loyalty going forward. We look forward to seeing you again. – Bill Klaer, General Manager

January 24, 2018

Certified Pre-Owned means something else to Larry H. Miller After purchasing a Certified Pre-Owned vehicle from this dealership I am still having issues with the drivability of my vehicle. Obviously Certified More

by Jcwatson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rebecca
Jan 30, 2018 -

Larry H. Miller Volkswagen Tucson responded

Thanks for bringing your situation to my attention. We sell all of our pre-owned vehicles with the utmost level of confidence, and I’m disappointed to hear that yours is giving you a hard time. I’d love the opportunity to speak to you about your situation in further detail. Please reach out to me at your convenience via my phone number: (520) 829-9384. – Bill Klaer, General Manager

January 24, 2018

Good service Shawn is always professional and is friendly. Nice, clean waiting area. I love new appointment making app! So easy! Thank you so much! Monique Edward More

by Monique
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 25, 2018 -

Larry H. Miller Volkswagen Tucson responded

Monique, thank you for the excellent rating! We’re happy that you enjoyed working with Shawn, he’ll be happy to hear about your kind words. We make every effort to make our service experience as easy as possible for our customers. We look forward to working with you again. – Bill Klaer, General Manager

January 22, 2018

Excelllent Service! I visited for engine malfunction signal from the dashboard last Friday morning. I waited for 2 hours and the VW service found that the transmission se More

by Jetta777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 23, 2018 -

Larry H. Miller Volkswagen Tucson responded

I am thrilled the hear you had such a great experience with us! We put a lot of emphasis in ensuring that our repairs are done in an effective and timely manner. Additionally, we’re happy you and Shawn got along so well. He is an essential member of our team, and he’ll be happy to hear that you enjoyed your experience with him. We’re excited to do business with you again. - Bill Klaer, General Manager

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