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Larry H. Miller Volkswagen Tucson

Tucson, AZ

4.7
421 Reviews

900 W. Auto Mall Drive

Tucson, AZ

85705

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Showing 421 reviews

October 09, 2017

Great service. I purchased this car from Larry H Miller in 2013 and have always had it serviced at the dealership. I have never had a problem and they are always fr More

by TimTucson84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
Oct 10, 2017 -

Larry H. Miller Volkswagen Tucson responded

Tim, I am super happy that you continue to get your car serviced from us, we really appreciate your loyalty. Please let me know if you need anything else from us. -- Bill Klaer, General Manager

October 08, 2017

Excellent I actually enjoyed working with the team. They really take care of their customers in both professionalism and hospitality. I love my 2017 Jetta! Howe More

by Ldms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian--so friendly and interesting--Sean, Tim, and the manager.
Oct 09, 2017 -

Larry H. Miller Volkswagen Tucson responded

Congrats on your new Jetta! I am glad that you love it and that my team was able to be professional and assist you with your needs. Please let me know if you need anything else. -- Bill Klaer, General Manager

October 06, 2017

Good experience I knew what I wanted going in, and the sales staff helped me find it. There was no attempt to get me to buy something else. Everything went smoothly. More

by Ergot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Oct 09, 2017 -

Larry H. Miller Volkswagen Tucson responded

Ergot, I am glad that my sales team could help you find exactly what you were looking for. I am happy that your purchasing process went smoothly. Have a great day! -- Bill Klaer, General Manager

September 24, 2017

Sweet Our salesperson was very knowledgeable, efficient and friendly. Volkswagen has a nice product in the Beetle Turbo convertible . We enjoyed our experie More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abdul Alhilal
Sep 25, 2017 -

Larry H. Miller Volkswagen Tucson responded

Thank you so much for leaving us this great review. I am happy that you had a great car buying experience. Please let me know if you need anything else. -- Bill Klaer, General Manager

September 24, 2017

Overall Exprience Very smooth purchase. Excellent salesman. He was friendly and knowledable. Odd hiccups in the services department when I go for service but they get r More

by Mickey123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Salgado salesman, Sean service, Travis service, etc.
Sep 25, 2017 -

Larry H. Miller Volkswagen Tucson responded

Mickey, I am glad that your car buying experience was smooth and stress-free. I am glad that our salesman could answer your questions. Please let me know if you need anything else from us. -- Bill Klaer, General Manager

August 25, 2017

awesome Joe and Tim had worked with me to buy a vehicle. They were honest and very friendly Great customer service! I would highly recommend both of them if y More

by melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Tim Hanson
Aug 25, 2017 -

Larry H. Miller Volkswagen Tucson responded

Melissa, thank you for leaving Joe and Tim a great review. I know that they work hard to deliver a 5-star car buying experience to all our customers. Let me know if you need anything else. -- Bill Klaer, General Manager

August 23, 2017

EXCELENT , GREAT SERVICE ,N CUSTOMER SERVICE Excelent job, was great customer service , very profecional, I understanood all what he said , he explain clearly and very patience, Was only check More

by AWESOME
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abid A
Aug 23, 2017 -

Larry H. Miller Volkswagen Tucson responded

I am very happy to hear that you had a great experience at the dealership. I am glad that you are happy with your purchase and congrats on the new car! Please let me know if there is anything else that we can do for you. -- Bill Klaer, General Manager

August 22, 2017

Can't fix a car I've taken my vehicle to this place Twice already! Each time of which my check engine light turned on a day later! The first time Karl Kompe contacted More

by Mejjvr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew, Karl Kompe
Aug 23, 2017 -

Larry H. Miller Volkswagen Tucson responded

Yesterday, I was able to speak with a Ms. Mejjvr about the situation. I am sorry for any inconvenience. We currently have the car and are actively repairing the issue. Please reach out to me directly if you have any further questions. Karl Kompe, Service Director

August 18, 2017

My brand new car Larry H Miller did a great job getting us into a new car. Worked hard for the best deal. We, we're what Larry H Miller called a "heat case". We were v More

by Shellyo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Ayers, Tom McElvaine
Aug 21, 2017 -

Larry H. Miller Volkswagen Tucson responded

Thank you for sharing your experience with us. We're so glad you were satisfied with your visit. We do everything we can to make sure our customers are taken care of and we hope you enjoy your new car! -Bill Klaer, General Manager

August 15, 2017

Needed a new car, they worked with me and got done quickly Incredibly helpful, bent over backwards, very courteous . They drove me to the bank, and when the bank said come back tomorrow, LHM let me bring the More

by Bobsburger56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Goodin, Ken Lewis
Aug 16, 2017 -

Larry H. Miller Volkswagen Tucson responded

Thank you for leaving us this positive review. We understand things come up and we're glad we were able to provide you with a great experience. We want to make sure all of our customers are taken care of no matter the situation. -Bill Klaer, General Manager

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