Larry Roesch Chrysler Jeep Dodge
Elmhurst, IL
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I bought a used vehicle at Larry Roesch last month, a 2017 Buick Enclave. The car was exactly as described and super clean. Our salesman, Joe Sanchez, made the experience very smooth and uneventful, whi 2017 Buick Enclave. The car was exactly as described and super clean. Our salesman, Joe Sanchez, made the experience very smooth and uneventful, which is what we wanted. Joe also spoke with us to get to know us better and let us know about his experiences and what got him to where he is today. I appreciated the honesty and transparency and top-notch customer service. Thank you to the entire team at Larry Roesch Elmhurst! More
I was able to get a service appointment within a couple days and got me in quickly when I got there. They fixed my brake issue and a recall I hadn't expected being able to get done during the appointment. days and got me in quickly when I got there. They fixed my brake issue and a recall I hadn't expected being able to get done during the appointment. I'll be back for my next services. More
Just purchased a vehicle last night from this dealership. Our salesman, John Phelan, was personable and could not have made the experience easier. Everyone involved in the purchase could not have been nicer Our salesman, John Phelan, was personable and could not have made the experience easier. Everyone involved in the purchase could not have been nicer to my wife and I. Highly recommend this dealership if looking to purchase a vehicle. More
This dealer will not negotiate in pricing. This is was what kept me from purchasing at this location. Showed Joe, sales man, how I found the same vehicle in a different color for $6k less. This is was what kept me from purchasing at this location. Showed Joe, sales man, how I found the same vehicle in a different color for $6k less. He said then go buy that one. If he would have came down $4k, I would have paid cash on the spot for the vehicle. Instead he said take it or leave it. So I left. Went to another dealer who sold to me below MSRP at a better price. Honestly, Larry Roesch Ram was a complete waste of time. Over charging for same vehicles sold for less elsewhere and refusing to negotiate. Complete joke. Will never be back. First and last experience there. Proved to me they are cheap con artists more interested in ripping people off than selling a car. Would rather sell a car for $5k more and increase profits that be honest and fair. More
My sales man was Jakub Seilski. Very nice, cordial young guy . He knew what to do and how to do . Glad I met this person . Got my jeep from him . Satisfied with entire transaction Very nice, cordial young guy . He knew what to do and how to do . Glad I met this person . Got my jeep from him . Satisfied with entire transaction. credit manager was also very nice . It’s a family owned business and these people are impeccable . More
Helpful, polite, excellent sales and purchase processing team. Came in on their day off just to make sure everything went smoothly. Would purchase from them again. team. Came in on their day off just to make sure everything went smoothly. Would purchase from them again. More
For all you ladies looking for a car but feel intimidated when walking into a dealership let me introduce you to Joe Peterson. He made my recent purchase stress free by LISTENING to me and did not try to se when walking into a dealership let me introduce you to Joe Peterson. He made my recent purchase stress free by LISTENING to me and did not try to sell me something that was not in my price range. He also provided me with all the information on the vehicles I was looking at and was always available to answer any question (big or small) that I had. Upon my purchase of my 2023 Grand Cherokee, I was yet again surprised by his customer service. He literally sat in my new car and went over the icons on the dashboard and what they all meant and how to navigate them. I have never had a salesman do this before and hence why I am writing a car review (which I thought never-ever I would do). Thank you Joe. More
Joe Peterson helped me with my factory order back in May, since then, he has gone above and beyond just delivering and selling me my vehicle. For instance, I had some punks throw a rock at my car and he went since then, he has gone above and beyond just delivering and selling me my vehicle. For instance, I had some punks throw a rock at my car and he went out of his way to help me with the issue. I would recommend Joe Peterson to anyone looking for a good, trustworthy car salesman. More
Scheduled a 9am appointment for an oil change. When I arrived they informed me it would be at least an hour and a half before they would start my oil change. I needed the car sooner to pick up my When I arrived they informed me it would be at least an hour and a half before they would start my oil change. I needed the car sooner to pick up my grandchildren so I said forget it. when I asked about what’s the point of the appointment I was told it’s first come first serve. Last time I took the car there for an oil change it was 2 1/2 hours I thought it must just must’ve been a bad day My bad. More