I was not happy about anything from this dealership. I cried to all my friends and family the last few days. If anyone wants to buy a vehicle PLEASE BUY SOMEWHERE other than larson so you don’t end up like me!!
They did not work with me, I wish I would of gone somewhere else. Dwayne griffin , Kenny Olson , Landon , and two others helped me. One who was brand new didn’t even know the car, but I understood because he was new but literally didn’t do anything but escort me to the vehicle . The other I believe his name was Kyle or Tyler told me I could exchange for anything else even though I bought a brand new 2018 Jeep with 24 miles even though paperwork says 10 lol.
I traded my car in and put money down .
While I was waiting for finance to finish up with someone one manager ran over to another location and rather than using a different vehicle since mine was in front used mine. To me he used the car because it was more convenient since I was already buying the vehicle vs putting a few extra miles on one not spoken for.
Also I ended up getting called the next day which I thought was to swap my car which I had been requesting all morning . They told me to come down and pay an additional 75$ which I thought was for the car I wanted but it was because finance messed up on their paperwork. When I asked about the rest of paperwork for swapping or if the car was out front and ready he had no idea what I was talking about .
Multiple of my loved ones have called and received no call backs from managers or anyone about what kind of bs it is they can’t swap me out .
The guys name I can’t recall told me I couldn’t swap out I didn’t qualify for any others which I know is a lie .
I wake up at 3 am and usually am in bed by 6-7 pm. I was very tired since I work 6 days a week. I feel like I was very much taken advantage of. I wanted a 4wd, with the fwd I bought I assumed it was a 4wd because one salesman was telling me I could drive my friends to the mountain . Why would you advise young woman to drive in the pass in a fwd. smh
THEY DO NOT VALUE THEIR 72 HOUR/ 200 MILE SATISFACTION GUARANTEE !! Is really the main reason I’m upset, I could get past all the other bs.