Landy Jollie was the difference between walking away or buying the new Jeep that I specifically wanted. I never got the feeling that I was working with the "Typical Car Salesman", or at least my own, personal image of a Car Salesman, which I had developed over the years. Never once did I get the feeling that she was in a hurry to sell me a car so she could move on to the next customer, nor did she ever appear in a business-like, serious mode, rather a more personable, relaxed, and confident mode. She listened and never dictated. There's a old saying in retail: "Ya sell what ya got, not what ya don't got!", (bad grammar intended). Out of the huge inventory of Jeeps, not one had what I wanted. Rather than try to sell me "what they got", she went out and found "what they didn't got", and it was EXACTLY what I wanted.
The experience was such that I could've easily turned around and bought another car from Landy and Larson Chrysler Dodge Jeep, but I think it prudent to try to wear the Jeep out first.
And as for the service/service department, they've been "top drawer" ever since I bought my first car from tham, a 2001 PT Cruiser, back in 2000! That's 13 years of me saying to myself, "Me happy!"