I initially went to a dealership in Bellevue where I purchased the car I was trading in. They were rude and not willing to work with me on a deal. I had gone to the Larson Auto Group before and really liked them so I figured I would check them out again after the experience I had at the Nissan Dealership in Bellevue. I looked online at the Larson website to see if they had anything I'd be interested in and they did. Since I live in Seattle, I wanted to call and make sure the truck was still there before I drove all the way down to Fife. I called twice and both times the salesman said that he would call me back and never did. Typically, I would not want to give a business my business after a situation like this however, I really liked the truck I found so I thought I would give them one more try.
On my 3rd attempt of finding out more information about the truck I was interested in, I had the pleasure of having Cheryl Russo take exceptional care of me. From the first minute she answered the phone she was very welcoming, personable, honest and willing to go the extra mile to earn my business. Before I made the trek down from Seattle to Fife, I had a lot of questions about the specific truck I was interested in. Cheryl not only gave me her work email but she gave me her personal email address so she could answer any questions after hours since they were about to close for the night. I ended up having a couple more questions after the dealership had closed and sent Cheryl an email....she was very quick to respond and I was pleasantly surprised. The next day I drove down, met Cheryl and was AMAZED again on the amount of personal NO PRESSURE attention I received from her throughout the whole purchasing process.....all the way through her sending me DMV sites after the sale had closed for me to go list my trade in as sold. SHE WAS AMAZING and I would highly recommend anyone looking for a car or truck to work with Cheryl.