They were accommodating and worked to sell me an automobile. There was no high pressure involved. I had done my homework and would have known if I was being snowed or being taken advantage of. I felt like I was dealing with a small hometown dealer, one who cared about what I thought. The price was better than I expected. I had done a lot of research, so knew what a good price was. The follow up was excellent. They invited me to an evening seminar for new buyers, and I was introduced to all of the staff including the Service people. Normally the sales and service staffs seem to be on different teams. I did not feel that with Larson.