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Larson Chrysler Dodge Jeep
Puyallup, WA
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269 Reviews of Larson Chrysler Dodge Jeep
Joshua Weingart turned a bad day with another dealer into a great day. Larson had the RAM 1500 Limited I wanted at a great price. I worked with Joshua by phone and internet late Friday afternoon. Joshua w a great day. Larson had the RAM 1500 Limited I wanted at a great price. I worked with Joshua by phone and internet late Friday afternoon. Joshua was scheduled to be off Saturday but came in to complete the sale, and I was able to drive my new truck home before noon. It was a pleasure working with Joshua and Kerry Phelps, and I highly recommend them to anyone who is looking for great service at a great price. John More
The old bait and switch! They advertised on the Internet. I go in at 4:15pm to test drive,they take a copy of my drivers license, and insurance I wait inside the car for 15 minutes. Eventually sal Internet. I go in at 4:15pm to test drive,they take a copy of my drivers license, and insurance I wait inside the car for 15 minutes. Eventually sales person comes out and says someone else is buying it ( apparently he had test drove the day before and they were working out numbers) really??? But they could show me some other similar cars with lower mileage..Shmah More
My wife and I recently purchased our F150 from Larson. Our experience was excellent from start to finish. Brent Keith helped guide us through the entire process from my initial phone call to the end purc Our experience was excellent from start to finish. Brent Keith helped guide us through the entire process from my initial phone call to the end purchase. He did an outstanding job, insuring the entire process went without any hiccups since we drove up from Portland OR to make the purchase. Thank you to all the staff who assisted us along the way. More
The service department here is a poorly run facility The service department here is a poorly run facility that allows low quality work to be the norm. I needed to have brake plus installed as well as t The service department here is a poorly run facility that allows low quality work to be the norm. I needed to have brake plus installed as well as the theft deterrent installed. It took over 4 hours. When the woman came out to get my paperwork signed, there was no mention of the theft deterrent being done on the paperwork. It was raining and she " walked me to my car" but did not bother to offer to share her umbrella. The theft deterrent was installed, however it looked like a little kid had put the window sticker on. After closer inspection at home, I realized the stickers on the doors were not even installed properly and the sticker on the back hatch was on the plastic interior panel as opposed to the painted surface it should be on. I have made many attempts to contact the service department and they just do not return my calls. I had a great buying experience but the service department has made me decide to g9 elsewhere for my future auto needs. More
I looked for a car at multiple dealerships over several months until I had the pleasure of meeting Josh Weingart of Larson Used Cars. He took the time to really listen to what I wanted and he found me the months until I had the pleasure of meeting Josh Weingart of Larson Used Cars. He took the time to really listen to what I wanted and he found me the perfect car. Financing with Cynthia was a pleasure as well. Great customer service and a pleasure doing business with everyone who worked with me! More
Tyler Smith was our sales person and is a huge asset to this company. I bought a 2020 Ram 2500 but live in Portland where the inventory selection was low. We worked with Tyler through email picking our v this company. I bought a 2020 Ram 2500 but live in Portland where the inventory selection was low. We worked with Tyler through email picking our vehicle, dealing the trade, and putting the final deal together. Tyler's efforts were beyond our expectations and when we arrived to pick up the truck Tyler even washed our truck before our departure. In addition, we had extras which were going to be added later and Tyler set all of those up for us as well. If you purchase a vehicle here definitely ask for Tyler Smith. More
Justin Smith is our sales person... I told him what I wanted, how much I was going to spend, and what minimum requirements I needed. He found me exactly what I needed and more of what I desired... he wen wanted, how much I was going to spend, and what minimum requirements I needed. He found me exactly what I needed and more of what I desired... he went to each lot that they have to find what I needed. I would recommend him to anyone. However, if you need a salesperson to focus only on you, he may not be your guy. He had many phone calls and other customers interrupt, but we never felt neglected. It gave me confidence that he was in demand. My husband will be getting a new Ram next year... I know Justin will get us what we want. On another note, check your financing paperwork very carefully. More
Purchased a 2020 Dodge Ram 3500 last Sunday, we are extremely happy with the truck, that's where the happiness stops. We paid for items to be added to the truck. Our financer, Stephanie, told us the "W extremely happy with the truck, that's where the happiness stops. We paid for items to be added to the truck. Our financer, Stephanie, told us the "We Owe" coordinator will be contacting us quickly to set up an appointment to get the work done; as we were excited and didn't receive any calls from the coordinator on Monday, we called several times and left messages on Tuesday and Wednesday, after no response, we called again and asked to speak to a Manager, the receptionist took our information and said "she would relay our complaint to the Coordinator's Supervisor and they would be contacting us soon.... I looked into the reviews for this place and I see they score very low in the "After the sale" and Customer Service, so I won't hold my breath. I see all of their responses to the negative posts say how disappointed they are to hear that we are disappointed and to email them to resolve the issue. If they were truly interested in taking care of us, one would think we would be speaking directly to a Manager and our issues would get resolved within a reasonable amount of time. With all of the negative posts about their Service Department, I'm fortunate to live in Lacey where a reputable dealer will take care of me. If it not for the price of the vehicle, I would not have purchased at this dealership. More
I bought an awesome 2020 Jeep Grand Cherokee on Friday, September 4. The salesman, Joshua Weingart, turned something I was dreading into the best car buying experience I’ve ever had. He made the purchase s September 4. The salesman, Joshua Weingart, turned something I was dreading into the best car buying experience I’ve ever had. He made the purchase seem easy and met every need. Could not be happier.If you’re looking to buy a car, go see Joshua. More
Stephanie (ladies first) Josh and Paul. A WONDER Stephanie (ladies first) Josh and Paul. A WONDER TEAM!! Josh was an AWESOME sales person. I went in to look at a few Jeep Wranglers we had discus Stephanie (ladies first) Josh and Paul. A WONDER TEAM!! Josh was an AWESOME sales person. I went in to look at a few Jeep Wranglers we had discussed initially via text/email. He had the vehicles waiting when I arrived and even went out of his way to suggest other vehicles he knew would be close to my original request. He was always so patient, cheerful, knowledgeable and even went back to another lot to bring back a Jeep I had already seen, just so I could look at two side by side. Paul took the time to walk me thru every detail of the deal and come up with the best deal ever!! Paul had to do it all over again when I decided on a different Jeep in the end (that Josh originally suggested🙈) and patiently went through the entire process again. Stephanie in finance, what an angel!! Truly. She worked so hard to get me the best rates. Bless her, she also had to do all the paperwork twice due to my changing to new vehicle. She even helped me coordinate getting all the extra things I wanted for my new baby. Her recommendations were first rate. Stephanie, Josh and Paul...everyone, never once made me feel any request or question was an inconvenience. I literally took their entire day and I never felt pressured or rushed to make a decision. They ALL truly wanted me to just be HAPPY with the Jeep I would be taking home. Larson Automotive Group is lucky to have this team and I cannot recommend them highly enough. You won't be treated better anywhere!!! THANK YOU Steph, Josh and Paul. I absolutely LOVE LOVE LOVE my new Jeep Wrangler Sahara baby!! She just needs a name now. 😋 More