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Larson Ford - Service Center

Lakewood, NJ

5.0
161 Reviews

161 Reviews of Larson Ford - Service Center

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August 24, 2022

The dealership took care of my repair quickly and completely they were polite and finished the work when projected More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Larson Ford responded

Dan, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Larson Ford team. Drive safely, and we hope to see you back!

August 05, 2022

Always personal, professional and reliable Time was great with waiting room. I like reviewing results with staff More

by Geo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Larson Ford responded

When we see words like "personal", "professional", and "reliable" it lets us know we are doing a great job! Thank you for reviewing Larson Ford. Have a lovely day!

July 20, 2022

Larson Ford has been great for service and Sales. We have had a great experience especially in service with Mitch. More

by Fmcniece66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Larson Ford responded

We appreciate you giving Mitch and the Larson Ford team a shoutout. Thanks so much for being a fan and we hope to see you again next time!

Jul 21, 2022 -

Fmcniece66 responded

Mitch was my contact in service and he excelled in all areas.

June 14, 2022

Never pushy. Always let’s you know what needs to be done now and what can be done later. They give you windows of time so you can plan better. Work to satisfy yo More

by esjinks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Porbansky
Jun 14, 2022 -

Larson Ford responded

Thank you for this great review! We love to hear that the Larson Ford team offers thorough communication to meet your needs with transparency. We look forward to working with you again!

April 21, 2022

Service is a breeze, and Working w/ Barry on my purchase couldn’t have been a better. More

by Kmh26-7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Pollack
Apr 21, 2022 -

Larson Ford responded

The Larson Ford team is thrilled you had an effortless buying experience with Barry! Thanks for the five stars and your business. Enjoy your new ride!

April 16, 2022

I have been coming to Ford dealer for many years. ..they always providing great service for my vehicles...great recommendations. Always great and helpful team. Never have to wait too long over there. More

by YMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

YMS responded

Always great!

Apr 18, 2022 -

Larson Ford responded

Thank you for your continued business and your confidence in our team! We are happy to have you as a customer and we hope to work with you again at Larson Ford. Have a wonderful day!

October 03, 2021

chris mercer is a great guy shows he cares about your car or truck gets things done always helps a real pleasure to work with More

by richcarlock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Larson Ford responded

Thanks for writing a great review! We appreciate it

August 02, 2021

Thanks very much to Mitch in service and the tech team at Larson for diagnosing the issue with my A/C system and control panel. Mitch has reviewed the problem and ordered the proper part to repair the issu More

by EJW212
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mitch Sperling
Aug 17, 2021 -

Larson Ford responded

Thank you for the 5-star review! We are so glad that we had the opportunity to work with you and that our team could make this a top-notch experience!

July 31, 2020

Very professional. No nonsense type of place. Very polite and no pressure. Everything is explained and then I even got to ask questions about other things I didn’t understand and it was made very clear. Trac More

by Richiesheatingandair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mercer
Aug 03, 2020 -

Larson Ford responded

Thank you for the 5-star review! We are glad you had a great experience. Our team is always happy to assist!

April 02, 2020

Professional and fast service. Competitive prices! Honest about work to be done and works to get best deals. Great at accommodating stay at home mom. More

by achamberlain83
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2020 -

Larson Ford responded

We appreciate the excellent feedback! Our team is looking forward to your next visit!

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