Chris Mercer
Chris Mercer at Larson Ford

Chris Mercer

Q/L Manager - Service Advisor

Larson Ford

1150 Ocean Ave
Lakewood, NJ 08701

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4.9
130 Reviews

Dealership Experience

14 yrs, 2 mos

4.9

130 Reviews

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130 Reviews of Chris Mercer

October 22, 2026

Dealership Rating
Employee Rating

Making my appointment was simple. The waiting area is very comfortable and it was prompt and on time and the price was very good. More

by rmentel
Service Price Transparency
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Recommend Dealer
Yes
Oct 22, 2026

Larson Ford responded

We appreciate your feedback! We're pleased that making an appointment was smooth and that you felt comfortable in our waiting area. It was a pleasure to assist you at Larson Ford! Safe travels!

September 26, 2026

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Good reliable service that values your time and money also very honest I recommend this compony More

by Pccassius
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Recommend Dealer
Yes
Sep 28, 2026

Larson Ford responded

Thank you for the great review. We look forward to seeing you again at Larson Ford!

September 25, 2026

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As a long time Larson Ford customer, we continue to be very pleased with the services provided by the Service Department, Chris Mercer & his team. More

by mgg32
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Recommend Dealer
Yes
Sep 28, 2026

Larson Ford responded

Thank you for your loyalty and the shoutout to Chris and his team! We truly appreciate your business and your kind words. See you next time at Larson Ford!

September 22, 2026

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Great service - the writer Chris and the tech Chris are always best! They always provide courteous, professional and friendly service! More

by jsiegel.nj
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Recommend Dealer
Yes

Other Employees Tagged: Chris S. (tech)

Sep 23, 2026

Larson Ford responded

Thank you for your awesome review of Chris and Chris from our service team! We hope to assist you again at Larson Ford.

September 07, 2026

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Service was completed as requested and the service team was very professional. I will always recommend Larson Ford service and Chris always goes above and beyond. More

by Scott
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Recommend Dealer
Yes
Sep 08, 2026

Larson Ford responded

Scott, it's great to hear Chris and the team went above and beyond for you! All of us at Larson Ford Service are here to help with any future needs. See you next time!

September 04, 2026

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It's always a great experience xx Larsen. My service advisor Mitch Sperling is very knowledgeable and explains things to me in a way I can understand the issues I might be having or do have w More

by dgbeth61
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 04, 2026

Larson Ford responded

Thank you for sharing your feedback about Mitch and the team! We so appreciate your business and hope to see you again at Larson Ford. Safe travels!

August 06, 2026

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Tim Pellicano is the best. Always willing to do whatever he needs to help you out. Bobby Barranger is a top tier salesman as well, friendly and helpful. Chris in service is ano More

by Rob Bosco
Sales Price Transparency
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Recommend Dealer
Yes
Aug 07, 2026

Larson Ford responded

Hi Rob, we're glad Tim, Bobby, and Chris made your experience seamless from start to finish! Thank you for choosing and recommending Larson Ford. Safe travels!

July 28, 2026

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I have no problem with this dealer, I love the video of the car knowing that they care enough to take the video and explain the condition of my car. Great service thank you 😊 More

by kathymattera
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 28, 2026

Larson Ford responded

Thank you for sharing your service experience. We truly do care about our customers! We look forward to seeing you again at Larson Ford.

July 13, 2026

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I received great service from Larson Ford. They identified the issue and fixed it quickly. More

by jandcmckeever
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Recommend Dealer
Yes
Jul 14, 2026

Larson Ford responded

Thank you for your confidence in Larson Ford! We appreciate your business, Jan.

June 22, 2026

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Employee Rating

Bobby was fantastic as always as this is the 12th vehicle that my family and I have received from him at Larson Ford. More

by Richiep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 23, 2026

Larson Ford responded

Richie, thank you for coming back to Larson Ford! We are so grateful to have your business and we will be sure to pass this fantastic feedback on to Bobby. See you next time!

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