Chris Mercer
Chris Mercer at Larson Ford

Chris Mercer

Q/L Manager - Service Advisor

Larson Ford

1150 Ocean Ave
Lakewood, NJ 08701

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4.9
118 Reviews

Dealership Experience

13 yrs, 8 mos

4.9

118 Reviews

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118 Reviews of Chris Mercer

May 17, 2026

Dealership Rating
Employee Rating

The Larson workers are always pleasant, attentive, friendly and helpful. Larson always has fair prices. More

by aok13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kaiser, Dave Pirk , The young woman who deals with the financial aspects

May 18, 2026

Larson Ford responded

Thank you for sharing your appreciation of our team's dedication to customer service and fair pricing. We truly value your support and look forward to serving you in the future! See you again at Larson Ford!

May 17, 2026

Dealership Rating
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Easy to deal with , courteous, work was done as promised on time, will definitely return More

by Kandersoncar16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kaiser

May 18, 2026

Larson Ford responded

We couldn't ask for a better review of Larson Ford. Thanks so much, Kanderson!

May 08, 2026

Dealership Rating
Employee Rating

Since 2013, I’ve purchased 7 vehicles from Larson Ford, and all have been sold by Bob Barranger. There’s a reason for that-Bob is super knowledgeable about all the Ford models, and makes the whole buying e More

by Scottrysz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 11, 2026

Larson Ford responded

Thank you for your loyalty and kind words, Scott! We're so grateful for your continued business and look forward to seeing you again in the future. - Bob and the Larson Ford Team

May 07, 2026

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Overly satisfied with Larson ford. . Bought over 10 vehicles from Larson ford and always recieved stellar service simply amazing!!!! More

by Alltechenterprises
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 07, 2026

Larson Ford responded

Thank you for your business and five-star review! We truly appreciate your continued support of Larson Ford and look forward to the next time we can be of assistance. Have a wonderful day!

May 04, 2026

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Great service from start to finish! I’m so happy with my new SUV everything was smooth, easy, and stress-free. Couldn’t have asked for a better experience. Highly recommend! More

by tarabosco87
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
May 05, 2026

Larson Ford responded

Congrats on your new SUV, Tara! We're thrilled to hear everything went smoothly from start to finish. We hope to see you again down the road. Thank you for choosing Larson Ford!

April 10, 2026

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Bought a 2026 Ford Explorer ST. Excellent dealership and maintenance department. Chris Mercer is our excellent maintenance supervisor. More

by Spicemcmom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black, Bill Fairgrieve

Apr 10, 2026

Larson Ford responded

Thank you for sharing your wonderful feedback, and congratulations on your new 2026 Ford Explorer ST! We will be sure to pass along your kind words to Chris. Safe travels, and we hope to welcome you back to Larson Ford Service Center in the future!

March 31, 2026

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Employee Rating

Jose was very efficient and upfront with all the numbers. Listened to all our needs. More

by eddiematos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2026

Larson Ford responded

Eddie, we are glad to hear that you felt taken care of by Jose. Thanks for choosing Larson Ford!

March 25, 2026

Dealership Rating
Employee Rating

Robert is friendly, knowledgeable, reliable, trustworthy and efficient. The same will be said for Tracy, Ken, Tim and the entire sales and service teams. Many familiar faces which is a testament to the lead More

by Tom G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2026

Larson Ford responded

Hi Tom, we're delighted to hear you've had such a positive experience with Robert and the rest of our team at Larson Ford. Thank you for your kind words and your business!

March 19, 2026

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Employee Rating

Professional, efficient, client friendly, knowledgeable, courteous. This applies to all aspects of the car buying and servicing experience. More

by Tom G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Larson, Tim Pellicano, Tracy Black, Ken Blair , Mitch Sperling

Mar 19, 2026

Larson Ford responded

Hi Tom, thank you for the glowing review of our Sales and Service Teams! We appreciate your continued business and look forward to seeing you at Larson Ford again in the future! Safe travels!

January 29, 2026

Dealership Rating
Employee Rating

I purchased a 2023 Ford Maverick after a few months of research. I found the best price at Larson Ford. My salesman, Bill Fairgrieve was friendly and approachable. He understood exactly what I needed an More

by bestcss
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bill Fairgrieve

Jan 30, 2026

Larson Ford responded

Congratulations on your 2023 Ford Maverick, and thanks for the five-star review! We appreciate your business and hope to see you at Larson Ford next time! Have a great day!

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