Chris Mercer
Chris Mercer at Larson Ford

Chris Mercer

Q/L Manager - Service Advisor

Larson Ford

1150 Ocean Ave
Lakewood, NJ 08701

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4.9
113 Reviews

Dealership Experience

13 yrs, 7 mos

4.9

113 Reviews

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113 Reviews of Chris Mercer

April 10, 2026

Dealership Rating
Employee Rating

Bought a 2026 Ford Explorer ST. Excellent dealership and maintenance department. Chris Mercer is our excellent maintenance supervisor. More

by Spicemcmom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black, Bill Fairgrieve

Apr 10, 2026

Larson Ford responded

Thank you for sharing your wonderful feedback, and congratulations on your new 2026 Ford Explorer ST! We will be sure to pass along your kind words to Chris. Safe travels, and we hope to welcome you back to Larson Ford Service Center in the future!

March 31, 2026

Dealership Rating
Employee Rating

Jose was very efficient and upfront with all the numbers. Listened to all our needs. More

by eddiematos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2026

Larson Ford responded

Eddie, we are glad to hear that you felt taken care of by Jose. Thanks for choosing Larson Ford!

March 25, 2026

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Employee Rating

Robert is friendly, knowledgeable, reliable, trustworthy and efficient. The same will be said for Tracy, Ken, Tim and the entire sales and service teams. Many familiar faces which is a testament to the lead More

by Tom G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2026

Larson Ford responded

Hi Tom, we're delighted to hear you've had such a positive experience with Robert and the rest of our team at Larson Ford. Thank you for your kind words and your business!

March 19, 2026

Dealership Rating
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Professional, efficient, client friendly, knowledgeable, courteous. This applies to all aspects of the car buying and servicing experience. More

by Tom G
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Robert Larson, Tim Pellicano, Tracy Black, Ken Blair , Mitch Sperling

Mar 19, 2026

Larson Ford responded

Hi Tom, thank you for the glowing review of our Sales and Service Teams! We appreciate your continued business and look forward to seeing you at Larson Ford again in the future! Safe travels!

January 29, 2026

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Employee Rating

I purchased a 2023 Ford Maverick after a few months of research. I found the best price at Larson Ford. My salesman, Bill Fairgrieve was friendly and approachable. He understood exactly what I needed an More

by bestcss
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bill Fairgrieve

Jan 30, 2026

Larson Ford responded

Congratulations on your 2023 Ford Maverick, and thanks for the five-star review! We appreciate your business and hope to see you at Larson Ford next time! Have a great day!

January 19, 2026

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Larson Ford does everything in a very efficient manner. They actually care about their customers! I’ll be going there for years never a complaint. More

by rdrodnj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black, John Kaiser, Ken Blair , Paul Tomaselli

Jan 19, 2026

Larson Ford responded

We are grateful for your business and your fantastic review of our team! Thank you from, all of us at Larson Ford!

January 12, 2026

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Employee Rating

They did everything they said they were gonna do. Chris kept me informed the whole time on status of my vehicle. More

by Amberhomellc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2026

Larson Ford responded

We are so glad Chris kept you informed and delivered on everything we promised! Thank you for choosing Larson Ford!

January 04, 2026

Dealership Rating
Employee Rating

Why I travel from SINY to Larson Ford is the great service from entire team at Larson Ford. More

by Alex SHO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 06, 2026

Larson Ford responded

There is nothing better than a great review. Thanks for giving Larson Ford your business, Alex!

January 01, 2026

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Employee Rating

Very happy with their effort in correcting my transmission issue. I was able to get a quick appointment and they addressed the issue in one day. More

by Sfmend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kaiser, Dave Pirk

Jan 05, 2026

Larson Ford responded

Thank you for choosing Larson Ford and for sharing your feedback! We're so happy to hear our team could assist with your transmission in a timely manner.

November 27, 2025

Dealership Rating
Employee Rating

I only take my car to Larson ford, Chris is knowledgeable and easy to talk to, I never had a problem with my service and am very happy with them More

by Gracetravers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Larson Ford responded

Thank you for your loyal business and kind words about Chris and the team, Grace! We look forward to working with you again at Larson Ford.

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