Larson Toyota of Tacoma

My husband and I, we had the best customer service experience ever! There was no pressure, we didn't feel rushed! The entire team worked together brilliantly, we were so pleased! It's a friendly & wel experience ever! There was no pressure, we didn't feel rushed! The entire team worked together brilliantly, we were so pleased! It's a friendly & welcoming environment. Tony went above and beyond to make sure that we received "EXACTLY" what we wanted... at an exceptional price! To our suprise...there were even additional perks added during our financing process, Derek was amazing to work with, so incredibly sweet and knowledgeable. Our entire experience at this dealership made us guaranteed to come back and buy another vehicle in the future! We love our gently used Toyota Yaris, drives perfect! We bought a 2019 Yaris with only 4,000 miles on it, we basically left with a new car & all thanks to Tony! As a caresalesman, and I've been around a lot, he was genuine, courteous and very patient! We will definitely be referring our friends and coming back to this dealership when it's time to purchase our next vehicle! More

Service technician discovered nail lodged in one of wife's Mazda tires, I called the department and was scheduled to have the job done at short notice, the Assistant service Manager Sheena Moe was very wife's Mazda tires, I called the department and was scheduled to have the job done at short notice, the Assistant service Manager Sheena Moe was very helpful, booked to have the car dropped and made sure my wife got a loaner for use till her vehicle ready, took trouble to have all parts sourced at good prices, highly satisfied with her professionalism, friendly demeanor and help. Highly recommend doing business with this dealership. Indeed everyone we interacted with there was very responsive to our needs, thank you guys. More

Your sales associates were not wearing masks. Your service department technicians were not wearing masks. It's a global pandemic and people are dying everyday and you can't be bothered to wear a mask? service department technicians were not wearing masks. It's a global pandemic and people are dying everyday and you can't be bothered to wear a mask? More

This was a horrible experience. I knew what I wanted. The salesman said they could get my car from Arizona in a week. Two weeks went by and I called everyday about the status. The salesman said he would chec salesman said they could get my car from Arizona in a week. Two weeks went by and I called everyday about the status. The salesman said he would check and call me back. No one ever called me back. If I hadn’t been calling I never would have heard a thing. Finally I said “ there is no car in Arizona. I didn’t leave the dealer because I had Costco pricing and they said they had done a search for what I wanted and it was in Arizona. I asked them to do a 500 mile radius search. It seemed like a novel idea to them. They found what I wanted 500 miles away which would bee a 500.00 charge. I had already given them a 500.00 deposit on the car I thought was coming from Arizona. Then after waiting for 2 hours about the car 500 miles away because the Arizona car fell through which no one had called and told me I was asked to write a check for the car. The car I had not seen for myself. I just reached my tipping point. I asked for my deposit back and left. Haven’t seen my deposit back even though I have called and of course been promised a call back that never happens I contacted Toyota in Puyallup and they said they had exactly what I wanted and honored Costco pricing. I went in the next day and bought the car which had been on their lot for a week. Oh and Toyota in Puyallup did not tac on extra fees. Their total cost with Costco pricing was 1500 less for the same car More

I worked with Dustan Burns in purchasing a new Toyota Tacoma 4 x 4, and was very satisfied by his excellent efforts in providing good service, pricing, answering all my questions, and helping me set up m Tacoma 4 x 4, and was very satisfied by his excellent efforts in providing good service, pricing, answering all my questions, and helping me set up my Truck blue tooth, and settings, in a very short time, I was driving away in a brand new beautiful Toy Tacoma. I feel Dustan is very ethical, honest, helpful, and in short a very nice guy who wants to help his customers to the best of his ability. He helped my find the best vehicle for my needs and wants, and made sure I was happy. Roger, Maple Valley, WA More

I was hesitating for them to pull my credit, I've been denied many times but they finally convinced me so.here you go: got a 2021 corolla and not only that my rate is unbelievable low compare to what I ha denied many times but they finally convinced me so.here you go: got a 2021 corolla and not only that my rate is unbelievable low compare to what I had on my 2016 Honda Fit and not only that with a zero down payment?!... I will recommend them specially the ire sales man Tamer Ibrahim really an honest guy. Thank you so much for helping me Justin ( refinance ) and Tamer Anrahim. I love my 2021 Corolla. More

Don"t buy from here, you'll find a vehicle on their web site then run your credit and get approved but later tell you the vehicle in question was sold and offer you another vehicle, SCAM! site then run your credit and get approved but later tell you the vehicle in question was sold and offer you another vehicle, SCAM! More

I highly NOT recommended anybody to visit or purchase from this dealer. The customer service and finance personnel are very xxxxty and not responding after the sale. If you going to spent 30K - 50K ta from this dealer. The customer service and finance personnel are very xxxxty and not responding after the sale. If you going to spent 30K - 50K take it to somewhere else beside STOP LOOK LARSON Toyota. More

Be careful at this dealership especially with there financing I dealt with Trevor he is really sneaky he will try to sell everything to you and say you must buy it because that’s how they where able to financing I dealt with Trevor he is really sneaky he will try to sell everything to you and say you must buy it because that’s how they where able to finance you . It is not true there just sales tactics to rip you off !! More

I haven't bought a new car in 11 years so I was ready for an upgrade. From test driving the Rav4 Hybrid to Bobby Larson personally having me reach out to Tony to handle the sale, the process was seamless. I an upgrade. From test driving the Rav4 Hybrid to Bobby Larson personally having me reach out to Tony to handle the sale, the process was seamless. I was impressed that they inquired which banks I usually work with when it comes to financing and were then able to secure me a great interest rate with my preferred bank. Car was clean and Tony provided me a thorough orientation of all the bells and whistles so I could safely get home on my first drive in my new Rav4. More