First time at this dealership new owners of “Ford of Latham”. Always went to Jack Brynes of Mechanicville and always had a great experience. Terrible experience here rushed us through the process they tried whipping us off with a high payment, finally worked it down. They gave my insurance company the wrong vin Number and 45 days later we still do not have our registration. They lied saying it was in the mail, we waited and waited, still waiting. And they just fired their best salesman that sold 50 vehicles a month. Terrible, Terrible Service, will never go there again, I recommend that no one goes there to purchase a vehicle. Steve Foster the salesperson was nice, but the process was terrible.