Had a steering problem with my daughter’s car in which the power steering unit shut down after overheating. They were unable to reproduce the problem but did update the software for the car which should help with the power steering unit. Tim was really nice and helpful, which was helpful since we are from out of town and my daughter goes to college near by.
"Explorer routine inspection/recall/check on noise"
- ALICEHARC Verified Customer Verified Customer
The service dept is always very helpful, friendly, and courteous. I spent most of my day there waiting on parts to arrive. The waiting area was comfortable. The work done was thorough. However, the cost of the services was a bit more than anticipated. Overall, I feel the work was done well.