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Lawless Chrysler Dodge Jeep Ram

Woburn, MA

3.4
866 Reviews

196 Lexington St

Woburn, MA

01801

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Showing 866 reviews

September 13, 2018

Great experience This dealership was wonderful. From being greeted at the desk through the delivery of my vehicle was a pleasant experience. I would highly recommend t More

by croninchristine1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Haddad, Joe Murray
Sep 17, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for taking the time to write a review. We pride ourselves on customer satisfaction, and are happy to hear that we delivered on this promise from the moment you walked in. We look forward to helping you when you visit our Service Department. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

September 13, 2018

Great experience Went to Lawless to trade out of a lease, I can't say enough about Matt Saia. He's a very down to earth guy that does everything to help you out! Car b More

by gt46convert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Brown, Matt Saia
Sep 17, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for taking the time to write a review. Car buying can be tough, and Matt does a great job of making all our customers feel comfortable with their decisions. We are glad it all worked out. and look forward to working with you when you come in to visit our Service Department. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

September 12, 2018

Excellent Matt was great, he made the experience of buying a new car fun, appreciate him working with me. The service he provided was over the top. Thanks More

by cmarchese0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Saia
Sep 17, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for taking the time to write a review, we are glad that Matt made the experience great. We will continue this same experience, when you come in to visit our Service Department. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

September 10, 2018

Fast & Friendly I had a good and easy time in the service, however, scheduling the appointment was not super easy where i had to call many times since noone answered. More

by amrsinan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pedro, Matt Saia
Sep 12, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for taking the time to write a review. We apologize it took so long to get a hold of you, and appreciate your patience and understanding. Reviews like this allow us to learn from our mistakes, improve internal processes and be better the next time you come back. Thank you for the kind words, and the feedback. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

September 10, 2018

Great!!!!! Came in under estimate - which certainly merits a "Great" rating in my book. Everything I asked for was done and everything the car needed was done. More

by mbrickett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Mutz, Steve Pedro
Sep 11, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for taking the time to write a review. We appreciate the personal recommendation, and whenever you need help with your car, you know where to find us. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

September 10, 2018

Oil Change , All Point inspect and Recall correction Both Steve and Matt provided me with great service. They really made sure that I was taken care of. during my service visit on Saturday. More

by r.primavera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pedro, Matt Saia
Sep 11, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for taking the time to write a review. We are happy to help with any issue, big or small, on your vehicle. We look forward to helping you in the future. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

September 10, 2018

2018 Jeep Compass - Umer Wonderful Experience with Amin Alchalabi. The Sales team made me feel very comfortable. The Car was in Great Condition. The dealership was willing to More

by umerfzl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amin Alchalabi, Jeff Wray
Sep 12, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for taking the time to write a review. We are glad you had such a great experience here at Lawless. We look forward to continuing this working relationship, when you come in to visit our Service Department. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

September 07, 2018

It was very good all the associates were very help full they tried to fix the door but they had to order a new part More

by mydog51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Haddad
Sep 11, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for taking the time to write a review. No matter what kind of problems you run into, we are happy to help. When you need anything in the future, you know where to find us. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

September 07, 2018

My lease of a new Jeep Compass I cannot say enough great things about my experience here. I had actually never bought or leased a car, so the process was completely daunting to me. More

by ConnieB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Nadim, Finance, Matt Saia
Sep 11, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Connie, Thanks for taking the time to write a review. We are happy to hear that you had such a great experience buying your first car, thanks for choosing Lawless. Hearing that you want to be a customer for life, is how we want every customer to feel when they drive away in their new car. We look forward to delivering the same experience, when you visit our Service Department. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

September 05, 2018

Alternator Replacement My alternator died literally as I got into the yard at Lawless. With no prior notice on my part, they were able to get me a rental and complete the r More

by rfs1408
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pedro
Sep 11, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for taking the time to write a review. No matter how big or small the problem, we are happy to help. If you ever need us in the future, you know where to find us. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

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