Lawless Chrysler Dodge Jeep Ram

Awesome, easy to work with dealership. Just picked up new Cherokee Overland. Had initial email communications a couple of days before I actually visited the dealership. They were quick to Just picked up new Cherokee Overland. Had initial email communications a couple of days before I actually visited the dealership. They were quick to reply and answered all of my questions. Upon arriving to the dealership, they had the car ready with my name on it on big sign reserved for test drive. Matt was awesome to deal with and demonstrated all the features of the Jeep. Once we completed the test drive, I was able to close the deal within a few minutes. They were very easy to negotiate with. The entire process was great, from sales to financing. Overall the experience was awesome and I can highly recommend this dealership. More

Great Experience Straightforward process leasing our JGC Overland. Our salesperson was new but could not have been more professional, attentive and courteous. His fe Straightforward process leasing our JGC Overland. Our salesperson was new but could not have been more professional, attentive and courteous. His fellow sales people helped out as well - good sign when sales people help each other out. Very comfortable environment to get a deal done. Transparent and smooth process. More

Great Sales REp Joe is the best! I trust him for all my car / truck purchases. I would not hesitate to send anyone to him! Thank you very much! Joe is the best! I trust him for all my car / truck purchases. I would not hesitate to send anyone to him! Thank you very much! More

Great Experience Had a great experience with Sean during the sales process. Was very pleased with how Sean handled my inquiries and the overall sales cycle. He was ver Had a great experience with Sean during the sales process. Was very pleased with how Sean handled my inquiries and the overall sales cycle. He was very knowledgeable and answered any and all questions I threw his way. More

Very good experience! Just moved to Massachusetts. I had to buy 2 cars and after visiting a couple of other dealers, I decided to stop here. Jared and Amin were very profe Just moved to Massachusetts. I had to buy 2 cars and after visiting a couple of other dealers, I decided to stop here. Jared and Amin were very professional and it was a pleasure to deal with them. I think I got a good deal and my overall experience has been very good so far. More

Matt Saia was fabulous Best Experience we have EVER had when we purchased our brand new Jeep Grand Cherokee. Matt was extremely knowledgeable, accommodating and professional Best Experience we have EVER had when we purchased our brand new Jeep Grand Cherokee. Matt was extremely knowledgeable, accommodating and professional. Car purchasing Can be a painful process. But it actually was fun! Matt was great at juggling all the pieces we were able to come up with the old and out with the new! The entire Lawless team made it work out beautifully! More

Returning Customer this is now the second car I've leased from Lawless, and my first with Matt. Both times were painless and quite enjoyable, as car buying should be. this is now the second car I've leased from Lawless, and my first with Matt. Both times were painless and quite enjoyable, as car buying should be. The price was very fair, and I was treated like a valued customer, not a businessman negotiating a deal. More

Lack of communication ! Online scheduling unavailable and was forced to call to schedule an appointment on 6/27/18. The next available appointment was 7/11/18. I understand Online scheduling unavailable and was forced to call to schedule an appointment on 6/27/18. The next available appointment was 7/11/18. I understand that it was busy with the holiday etc. I dropped my vehicle off and NEVER heard a word even after leaving a message on Friday, 3 days after dropping it off. I was finally contacted 6 days later with a diagnosis. I asked why it took 6 days to diagnose my vehicle and was told that they had been busy and were just getting to it then. I am disappointed in the lack of communication among the service advisors however my questions were answered truthfully and completly. Service was completed in one day and I am completely satisfied as usual. I have never had an issue before and truly hope this was just one of those unfortunate circumstances. More

quick to get the vehicle to me salesman was polite and courteous knowledgeable of auto showed how to use the controls on dash board. the car was clean and ready to go when I went to salesman was polite and courteous knowledgeable of auto showed how to use the controls on dash board. the car was clean and ready to go when I went to pick it up. More

Disappointed in Express Lane service Your Express Lane for a simple oil change is anything but express. I waited almost 2 hours. There is no incentive for me to continue to get my oil c Your Express Lane for a simple oil change is anything but express. I waited almost 2 hours. There is no incentive for me to continue to get my oil changed at your dealership. It is infinitely more expedient for me to use one of the generic companies. On the positive side, my dealings with Frank and Steve from Service have always be pleasant. More