Lawless Chrysler Dodge Jeep Ram

"exciting" Matt saia did a good job. he was straight forward and honest through out the dealership process. His enthusiasm made me feel confident that i was ma Matt saia did a good job. he was straight forward and honest through out the dealership process. His enthusiasm made me feel confident that i was making the right decision. I hope to have the best experience with the vehicle i bought at lawless dealership. More

Last Minute Oil Change Stopped in for a last minute oil change and was pleasantly surprised by how quick it was completed. Definitely helps that they have a very comfortable Stopped in for a last minute oil change and was pleasantly surprised by how quick it was completed. Definitely helps that they have a very comfortable waiting area. More

Lawless appreciates your business and treats you like family Matt is awesome - very professional, knowledgeable, and insists on going the extra mile to make sure you are happy - before, during and after the purc Matt is awesome - very professional, knowledgeable, and insists on going the extra mile to make sure you are happy - before, during and after the purchase of your vehicle. When I picked up my new car, Matt reviewed each and every option, so I was comfortable and confident driving it. Purchasing a vehicle can be stressful. Do yourself the favor and head over to Lawless and ask for Matt. I promise you, you will be glad you did. You will feel confident, knowing you are doing business with an establishment that truly cares. More

Good service from Bob and Paul After reviewing previous service recommendations with Bob Petro and returning my Compass for completion of the needed services everything went well Bo After reviewing previous service recommendations with Bob Petro and returning my Compass for completion of the needed services everything went well Bob worked with me to settle the previous problems and Paul was extremely helpful and accomodating. More

Excellent Sean helped me out and stayed with me during the long process of finding the car I wanted. He did a great job and I would recommend this dealership to Sean helped me out and stayed with me during the long process of finding the car I wanted. He did a great job and I would recommend this dealership to anyone who is looking for a new car. More

Uneventful - literally The "check engine" light is on for my 2016 RAM 1500 Ecodiesel, with MaxCare service plan, so I called to make an appointment. The next available appo The "check engine" light is on for my 2016 RAM 1500 Ecodiesel, with MaxCare service plan, so I called to make an appointment. The next available appointment was in 3 weeks! So I booked the appointment, waited the 3 weeks, brought my truck in on Wednesday morning as scheduled. On Friday morning I called to check the status, and the reply was that they hadn't been able to look at the truck yet, but could "probably" get to it by the end of the day. So what's the point of making an appointment? So I said forget it, picked up the truck, and I'll take my business elsewhere. It's the second RAM Ecodiesel I've purchased from Lawless, but there won't be a third. More

Great Customer Service The customer service experience is outstanding. From the time you pick out a vehicle, to the time you pick it up and everything in between is great. The customer service experience is outstanding. From the time you pick out a vehicle, to the time you pick it up and everything in between is great. The sales person I had waiting on me, made sure I was comfortable with the vehicle I purchased. He answered all my questions and made me understand each step of the transaction. I would definitely recommend Lawless to my friends and family. Outstanding dealership. Keep up the great work. More

All good Thanks for taking me without an apptmt and making sure all was done well and efficiently. Thanks for having fresh fruit. Would be great to have a q Thanks for taking me without an apptmt and making sure all was done well and efficiently. Thanks for having fresh fruit. Would be great to have a quiet area to work but nice that you have free WiFi More

Great customer service ****Edited to say: management reached out to me after hearing about my experience and was very accommodating and kind. He wanted to make it right ****Edited to say: management reached out to me after hearing about my experience and was very accommodating and kind. He wanted to make it right and I have to say that changed my mind about the dealership. I would use them in the future knowing I may have just had one bad experience but that doesn’t represent the dealer as a whole. I would certainly buy a car from them again I found a car I was interested in and I made a verbal agreement on the price and details of a car with the manager. I also put a $500 over the phone deposit down. I then loaded up my newborn baby and drove two hours to see the car. When I got there I was greeted by mike in sales. He showed us the car and it STUNK alike cigarettes. I have 3 children and never in a million years would I have put them in that. Why they didn’t detail the car before showing it is mind boggling. I then met with Steven from financing I felt extremely rushed. His comments that " we closed 22 minutes ago" were rude and made us feel unwanted. I understand it is Sunday, I understand they probably had a busy day, I understand they wanted to get home to his own family, but we should have been treated with the same respect as your first client of the day. When we decided to drive 90 miles it was already 230pm and the manager told us to come anyways. They also wouldn’t let me have a co-signer if they weren’t there in person which is ridiculous since it’s 2018. The last dealer I bought my car at allowed us to. We drove home 2 hours and they promised the car wouldn’t smell any when we went back. Well two days later we drove another 2 hours to pick it up and it smelled like they literally poured cologne and Febreze on it to mask the cigarette smell. I’ve had the car over 2 weeks and I have to leave my windows open daily to air it out. More