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Lawton Chrysler Jeep Dodge RAM

Lawton, OK

Overview
Employees
Reviews
4.4
2,655 Reviews
Leave all preconceived notions about car dealerships at the door. Lawton Chrysler Jeep Dodge RAM is a singular car buying experience. Not only do we have vehicles of the highest caliber and one of the largest inventories in the area, but we also offer you an amicable, pressure-free car buying environment where you can feel free to ask questions, test out any vehicle, and rest assured you're dealing with a well trained, knowledgeable and trustworthy staff. If you're in Fort Sill, Norman or Ardmore, Oklahoma or Wichita Falls, Texas, Lawton Chrysler Jeep Dodge RAM wants to be your favorite place to shop for a vehicle.
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215 SE Interstate Dr

Lawton, OK

73501

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Showing 2,655 reviews

April 06, 2024

I did not appreciate the way that I was lured to the dealership under the false belief that I had won $1,800, just to have the employees attempt to force me into a 2020 Honda by insulting my current ca More

by Destineebrandon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don’t remember the employees name
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Apr 26, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

We're truly sorry to hear about your disappointing experience at our dealership. It's certainly not our intention to mislead or pressure our customers in any way. Your feedback is incredibly valuable, and we take it seriously. We'll be investigating this matter internally to ensure that such incidents do not happen again. Your time is precious, and we apologize for any inconvenience caused. If there's anything we can do to make it right or assist you further, please don't hesitate to reach out.

Helpful
April 04, 2024

Clean, nice place an employees were great , worked with us, an was helpful in what they knew. More

by duaneyackeschi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Spake
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Peterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your positive feedback,duaneyackeschi! We're delighted to hear that you found our dealership clean, our employees great, and our team helpful. Providing excellent service and assistance is our priority, and we're glad we could meet your expectations. If you have any further questions or need assistance, feel free to reach out. We look forward to serving you again in the future!

Helpful
April 03, 2024

It was ok They always take care of me out there There there there there More

by jcravage
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Lavendusky
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Apr 04, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, JC. We're glad to hear that you feel taken care of when you visit us. Your satisfaction is important to us, and we'll strive to make your experience even better next time. If you have any specific concerns or suggestions for improvement, please don't hesitate to let us know. We appreciate your continued support and look forward to serving you again soon.

Helpful
April 03, 2024

Good experience, friendly and helpful Shaun took the time to make sure all the issues were fixed before we left the dealership More

by jcravage
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hamilton
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Apr 04, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience with us! We're pleased to hear that Shaun provided you with friendly and helpful service, ensuring that all issues were addressed before you left the dealership. Customer satisfaction is our priority, and we're glad we could meet your expectations. If you have any further questions or need assistance in the future, please feel free to reach out. We appreciate your feedback and look forward to serving you again!

Helpful
April 03, 2024

The service was very good. The billing was incorrect. Took several attempts to correct it. More

by jamesjayjay9.jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Turrieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Butler
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Dear jamesjayjay9.jj, Thank you for your feedback. We're glad to hear that you found the service to be very good. However, we apologize for the inconvenience caused by the billing error. Your satisfaction is important to us, and we're working to ensure such issues are addressed more efficiently in the future. If there's anything else we can assist you with or if you have any further concerns, please feel free to reach out. We appreciate your understanding and continued support.

Helpful
April 01, 2024

Michael the manager and chea the sales person were very good at there jobs and help me very much More

by jerodbates7
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chea Saywon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Jerod! We're glad to hear that Michael and Chea provided excellent assistance. If you have any further questions or need assistance, feel free to reach out.

Helpful
April 01, 2024

What can I say they were Great really made my day ? ? Michael helped me with the truck I wanted and made sure I was satisfied with it and I was and thank him for all he did for me excellent guy. More

by jerodbates7
Recommend Dealer
Yes
Employees Worked With
Michael the manager and chea in sales
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Apr 02, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience, Jerod! We're thrilled to hear that Michael helped you find the truck you wanted and ensured your satisfaction. We appreciate your kind words and are glad we could make your day. If you ever need anything else, don't hesitate to reach out.

Helpful
March 31, 2024

Well staffed, knowledgeable salesmen. Took time to explain the process as we went through the sale. More

by terrydaubenspeck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Brown
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Apr 02, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Terry! We're glad to hear that our staff was well-staffed and knowledgeable, and that they took the time to explain the process during your sale. If you have any further questions, feel free to reach out to us.

Helpful
March 31, 2024

Return customer. Experience was as I remembered from last time. Good dealership.. Looked at 2 trucks before I found the one I liked. More

by terrydaubenspeck
Recommend Dealer
Yes
Employees Worked With
Dylan Brown, Dylan Brown
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Apr 02, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for being a return custome, Terry! We're glad to hear that your experience was consistent and positive, just as you remembered. If you ever need anything else, feel free to reach out to us.

Helpful
March 31, 2024

I'm not impressed From a previous experience I was charged to replace my fuel tank approximately 1300 to 1500 I couldnt pump gas into truck it clicked off continuously Around covid period Next morning More

by karla.mcwilliams
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hamilton
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Apr 12, 2024 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback from your recent service visit to Lawton CJD, Karla. We hold customer satisfaction to the highest of standards in what we do. Unfortunately, I have no knowledge of the particular issue that you speak of in your review. I'd like to discuss this event further with you at your convenience. My direct line is 580-771-3339. Thank you, Todd Brown

Helpful
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