Lawton Chrysler Jeep Dodge RAM

Keeps vehicles longer than needed. Does not give any up dates. Schedule an appointment when the shop opens up just to pick up at the end of the day. Ask the service members “why I sche Does not give any up dates. Schedule an appointment when the shop opens up just to pick up at the end of the day. Ask the service members “why I scheduled an appointment at 7:20 a.m. and at 1 p.m. still no updates.” The response would be “ it just to check the vehicle in.” I leave my vehicle there for days problem still doesn’t get fixed and get told by members “we don’t know what wrong with it” and “it’s the same problem with every vehicle the same model.” I leave my vehicle for a day without any update saying or even letting me know that it was staying over night left without any transportation. More

Lawton Dealership has quick and accurate services. I brought my Jeep in for services everything was completed within 30 min. Pleasant waiting are and awesome customer service. I look forward to more I brought my Jeep in for services everything was completed within 30 min. Pleasant waiting are and awesome customer service. I look forward to more quality services. More

good dealership do good work. Will Recommend to anyone good job Lawton Chrysler keep dodge Will Recommend to anyone good job Lawton Chrysler keep dodge More

Shaun, Britteny and the service team took good care of me. Courteous, professional and worked me in last minute. Parts Dept was courteous and aimed to please….. me. Courteous, professional and worked me in last minute. Parts Dept was courteous and aimed to please….. More

The prices were reasonable and the salespeople were helpful and there was a good selection of vehicles. helpful and there was a good selection of vehicles. More

great customer service and support. communication was always going on to keep me in the loop with status of my service and any future need that might be upcoming. made suggestions on communication was always going on to keep me in the loop with status of my service and any future need that might be upcoming. made suggestions on how to address the service intervals and needs of the vehicle - great people at this dealership More

Truck was in service for 4 months, I had the truck back for 1 day and had to bring it back, wasn't fixed. Horrible customer service as well. for 1 day and had to bring it back, wasn't fixed. Horrible customer service as well. More

This particular date if service was fine. Asked for service manager to call. Never heard back or received a voicemail on being charged $1400 for services for my truck that never fixed the is Asked for service manager to call. Never heard back or received a voicemail on being charged $1400 for services for my truck that never fixed the issue. More

Quick to get an appointment, came in earlier than my appointed time and got in right away. Even though they were short staffed, they were very friendly. Loved that they had drinks and snacks! appointed time and got in right away. Even though they were short staffed, they were very friendly. Loved that they had drinks and snacks! More

Good work, faster than expected time as told would be. Friendly staff, stayed informed, pleasant atmosphere Friendly staff, stayed informed, pleasant atmosphere More