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Lawton Chrysler Jeep Dodge RAM - Service Center
Lawton, OK
1,939 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,939 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center
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June 05, 2025
Quickly diagnosed and fixed problem on 2020 3500 work pickup. Kept us updated on the status of the repairs. pickup. Kept us updated on the status of the repairs. More
by rgeis
Verified Customer
June 04, 2025
Class act, wonderful teams, waiting area clean, atmosphere wonderful, dealership keep vehicles clea and ready. atmosphere wonderful, dealership keep vehicles clea and ready. More
by DCBERRY52
June 03, 2025
traded my veh it was always good dealing with the dealership Shaun in service was always helphful dealership Shaun in service was always helphful More
by ralph.cutler
Employees Worked With
June 03, 2025
We're extremely satisfied with the assistance we received from Ariel and everyone at your Dealership. We would highly recommend you to our friends and family. from Ariel and everyone at your Dealership. We would highly recommend you to our friends and family. More
by georgetfhuse
Employees Worked With
June 03, 2025
I was supposed to get my car back the day I took it in for check engine light. I dropped it off at 9am I began to call at 1pm for an update. No one answered but I got an automated text assuring me that my for check engine light. I dropped it off at 9am I began to call at 1pm for an update. No one answered but I got an automated text assuring me that my vehicle status was being checked on and I would receive a call shortly, sadly no one ever called. Service department closed on Friday with no one calling to give me an update. I called the sales department to see if someone could help me at least pick up my vehicle and they told me everyone was gone from Service and I would have to call tomorrow after 8 AM. On Saturday I picked up my vehicle. I was told they were very busy Friday and did not end up finishing my vehicle until the end of the day. I would’ve at least appreciated a phone call to tell me the status so I could plan since that’s my only mode of transportation. After all of this trouble, I’ve decided to sell my Pacifica and move to a Toyota where I hope to have a better service experience . I spoke to my Service Advisor Saturday before I left and asked if your dealership would be interested in purchasing it. She said they might be and she would have someone call me. No one has ever called me. I even replied to the “personal” follow up text today and no one has responded. This is clearly an automated texting system and it is very frustrating, especially when the dealership closes for the day without giving buyers any information on their vehicle. More
by Wperry
Employees Worked With
Cecily
June 01, 2025
The customer service was outstanding, my salesman Mr. Richmond was an amazing help. He got me into a beautiful mom car that I absolutely love, I couldn’t recommend any other place to go!! Richmond was an amazing help. He got me into a beautiful mom car that I absolutely love, I couldn’t recommend any other place to go!! More
by Elenayork8
Employees Worked With
May 31, 2025
Kind and professional service -Top notch My experience was great. They explained everything needed and gave me options. The waiting room was clean and my service professional Barbra was excellent. was great. They explained everything needed and gave me options. The waiting room was clean and my service professional Barbra was excellent. More
by hsh623
May 30, 2025
Kept me informed throughout process Customer service, speedy delivery of vehicle, explanation of all work done speedy delivery of vehicle, explanation of all work done More
by tferreirajr
May 29, 2025
Amazing service every time . .. I dont even drive a dodge anymore and i still get my vehicle serviced here ... Super professional and very friendly .. I dont even drive a dodge anymore and i still get my vehicle serviced here ... Super professional and very friendly More
by DMURPHY17
Employees Worked With
May 29, 2025
Barbara was very professional and knowledgeable of what service my vehicle needed. I really appreciate checking and having my vehicle serviced with her. Thanks service my vehicle needed. I really appreciate checking and having my vehicle serviced with her. Thanks More
by JD
Employees Worked With
