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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,967 Reviews

1,967 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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September 14, 2022

Very friendly staff, checked back regularly on status and answered all my questions with care. More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Michael. We are happy to assist you with your vehicle needs. Let us know if we can be of further assistance. Have a great week!

September 13, 2022

Service was OK. I did not get the inspection report and had to ask them to put in the oil additive even though that was asked for at the time I made the appointment. More

by mikeputney10
Recommend Dealer
Yes
Employees Worked With
I did not get any names
Sep 14, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience, Mike. We appreciate your feedback and will use it to coach our team to the benefit of others.

September 13, 2022

Excellent service . Made appt. wait service fast . Everyone friendly. Waited on my truck . Service area clean . More

by patty55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
Sep 14, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Patty! We look forward to your next visit!

September 13, 2022

Very quick on the service side and also very knowledgeable about the products they offer. Will continue to come back More

by nation.comanche21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Flemming, Brittaney Smith
Sep 14, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for trusting our team with your vehicle needs. We appreciate your business and look forward to your next visit.

September 12, 2022

We’re very flexible in getting the car in the shop. The cruise control was broken. Called when it was completed and called back later to reinsure my vehicle was working properly. Great service. More

by Regina High
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
Sep 14, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Regina! We appreciate your business and hope to work with you again. Let us know if we can be of further assistance.

September 11, 2022

The service team is one of the best I have dealt with and very knowledgeable with my vehicle. They were timely with the repair and communicated very well with what was recommended for my vehicle. More

by Ethan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Flemming, Brittaney Smith
Sep 14, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Ethan, we appreciate your business and look forward to working with you again. Thanks for trusting Lawton Chrysler Jeep Dodge with your vehicle needs.

September 10, 2022

Great costumer service. My tire pressure was not checked nor my wiper fluid topped off. More

by Gerardo Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember her name.
Sep 14, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Gerardo! Thanks for sharing your feedback. We apologize for missing the mark with your service. We appreciate your business and hope we have another opportunity to serve you.

September 10, 2022

I had an oil change. Brittaney was very friendly. She explained everything to me, making sure I understood. She even helped me find my car afterwards. It’s people like he More

by allisongrnt7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
Sep 14, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Allison! Let us know if we can be of further assistance. Have a great week!

September 10, 2022

Britney was absolutely amazing helped me with everything I needed, even explained my inspection to me. More

by ahollamen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Wallis, Alec Ernce, Danielle Flemming, Brittaney Smith
Sep 14, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you!

September 09, 2022

They got things fixed and all seems well. Everyone in the service center is friendly and helpful. More

by Susan Blackburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hadley
Sep 09, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Susan! Thanks for the five-star review and rating. Glad to hear your service was good and the staff was friendly. Let us know if we can be of further assistance.

Sep 09, 2022 -

Susan Blackburn responded

Great service friendly helpful staff

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