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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,952 Reviews

1,952 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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August 02, 2022

They were able to help a last minute issue and orders parts quickly. They were great to work with. More

by RavenSHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Grant, mechanics themselves, Brittaney Smith
Aug 03, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for sharing your experience, RavenSHO. Let us know if we can be of further assistance Have a great day!

August 02, 2022

Waste of your time very rude job was to take 4 days took over 3 weeks. More

by jenifer10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
1.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Wallis, Alec Ernce, Danielle Flemming, Brittaney Smith
Aug 08, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for taking a moment to share your experience, Jenifer. We appreciate your business.

July 31, 2022

The service department is very congested, with barely enough room to drive up to the entrance. They’ve always done good work on my cars and it’s easy to get an appointment. Just seems a bit disorganized More

by fuwb666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t get any names of individuals
Aug 03, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for taking the time to provide Lawton Chrysler Jeep Dodge RAM with feedback. We appreciate your business and look forward to your next visit. Have a great day!

July 28, 2022

I always have a great experience here! ! The service center check in and check out is ALWAYS stress free!! They explain everything to you and aren't pushy with the upsales!! Everyone is s More

by jessicalwilliams907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Markeith Bryant, Richard Wallis, Alec Ernce, Danielle Flemming, Brittaney Smith
Aug 03, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for trusting our team with your vehicle needs, Jessica. We appreciate your business and look forward to your next visit. Have a great day!

July 28, 2022

Worst customer service ever. The girl in the service department will be on her phone and make you wait till she’s done, oh yeah on her cell phone not work phone. They have no ide More

by sarahmills3288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Wallis, Alec Ernce, Danielle Flemming, Brittaney Smith
Aug 03, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Sarah, we would like to apologize for your negative experience at our dealership. If you wouldn’t mind giving us a call at (580) 350-6000, we would like to learn more about your specific situation and make things right. We look forward to speaking with you! Have a wonderful day.

July 28, 2022

Very nice people with a very fast turnaround on my truck service great work from all people in dealership More

by alangleyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
Aug 03, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your sharing your experience, Alangleyc! We appreciate your business and look forward to your next visit.

July 27, 2022

This costumer service was great! Brittany S, was very nice and professional and very nice. More

by marissacurtis7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
Jul 27, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Marissa! Let us know if we can be of further assistance.

July 27, 2022

Absolute pleasure to do business with! Danielle was very knowledgeable and her communication was top notch. Kudos for a job well done. Definitely a repeat customer. More

by kennithwheeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
Jul 27, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for visiting Lawton Chrysler Jeep Dodge RAM. We appreciate your business and look forward to your next visit.

July 27, 2022

Brittaney and her team were the absolute best! !! She held everything together while short staffed with ease and grace. She truly is the poo! More

by jeffrey.c.johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
Jul 27, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

lol. Thanks for sharing, Jeffrey! We appreciate your business and hope to work with you again. Have a great day!

July 27, 2022

From the start, the customer service was phenomenal. The work had been completed in approximately an hour. More

by scott.21.kris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for sharing your experience, Scott.21.kris. We appreciate your business and look forward to your next visit. Have a great week!

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