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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,923 Reviews

1,923 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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April 13, 2022

Good service and great communication. Makes sure I was kept in the loop on my vehicle status More

by spike-55
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for sharing your experience, Spike-55. We are happy to hear our team made your experience five-star. We hope to see you again soon. Have a great day!

April 12, 2022

Not dependable or trust worthy. My O2 sensor was unplugged for no reason because what they were working on has nothing to do in that area and no reason to be unplugged. Need less to More

by r6customs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Flemming
May 13, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your feedback, r6customs.

April 12, 2022

Will be returning for another service and I pray they work with me to fix what they didn't fix the first time around. The work order reflects that they did not do what I specifically asked over the phone More

by Matt k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brittaney Smith
May 13, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Hello, Matt K. Thank you for providing candid feedback and making us aware of this issue. I apologize that your expectations were not met and sincerely apologize for the level of service that you received. At our dealership we set high standards for ourselves and fellow team members, and feedback like yours helps us to continue improving. Thank you

April 11, 2022

The service was fantastic, couldn’t have been better. They took care of my care. More

by charod3699403
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
Apr 15, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for sharing your experience, Charod3699403. Hope to see you again soon. Thank you!

April 11, 2022

They helped me with my issue and were able to me back on the road in a timely manner More

by ROMANGRIMALDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Wallis, Alec Ernce, Danielle Flemming, Brittaney Smith
Apr 19, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate you taking a moment to rate your experience, Roman. Thanks for trusting our team with your vehicle. Have a great day:)

April 11, 2022

Good work and see to set an appointment and got my vehicle taken care of quickly More

by tyler.price92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
Apr 15, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your five-star experience, Cartermomof4. Let us know if you have any questions about your service.

April 11, 2022

The actual work was good, however it took 4 months to actually get in to get the recall fixed. Unfortunately a piece of trim flew off on the highway after the work was done and they replaced it within tw More

by cartermomof4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith
Apr 15, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your five-star experience, Cartermomof4. Let us know if you have any questions about your service.

April 09, 2022

Very knowledgeable staff, Great customer service, good people to do business with. They went above and beyond on my last service appointment. More

by aawlkrsn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Wallis, Alec Ernce, Danielle Flemming, Brittaney Smith
Apr 19, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for trusting our service team with your vehicle needs. We appreciate your business and look forward to your next visit. Have a great day!

April 08, 2022

Nice people, nice service, very helpful. good location. I have been a long time customer, love the dealership. More

by abel.trujillo580
Recommend Dealer
Yes
Employees Worked With
Alec Ernce
Apr 08, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your business, Abel. Thanks for trusting us with your vehicle needs over the years. If you have any questions, please don't hesitate to reach out. Have a great weekend!

April 07, 2022

Excellent service very quick and informative. Danielle was awesome and worked with our busy schedule. More

by 47theod08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
Apr 08, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for sharing your experience. We appreciate your business and look forward to your next visit. Have a great day:)

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