Lawton Chrysler Jeep Dodge RAM - Service Center
Lawton, OK
1,919 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center
I was having a bad day and very stressed about everything. The people in the service dept. we're very nice and pleasant to talk to. They were also very professional. I didn't want to be there to b everything. The people in the service dept. we're very nice and pleasant to talk to. They were also very professional. I didn't want to be there to begin with but it turned out to be the best part of my day. I wouldn't want to go to any other place. More
Service was great! Got in and out quickly! Very pleased with my visit at the dealership. Got in and out quickly! Very pleased with my visit at the dealership. More
Oy reason why I've gave a good rating is that they didn't know how to fix my safety recall problem intill I showed them what it said on my end and then they did a deep dive into it know how to fix my safety recall problem intill I showed them what it said on my end and then they did a deep dive into it More
Very professional I enjoyed myself and I will return again soon I liked the establishment too again soon I liked the establishment too More
Danielle goes above and beyond customer service. She was very helpful and attentive to my issues. Second time I have worked with Danielle, and service the first time was just as great. She was very helpful and attentive to my issues. Second time I have worked with Danielle, and service the first time was just as great. More
We did not have a great experience with this location. We came in to identify and fix a few issues with our vehicle and ended up with a bigger headache. They were able to repair one of the issues, but the We came in to identify and fix a few issues with our vehicle and ended up with a bigger headache. They were able to repair one of the issues, but then we were told we needed to come in. When we came in, we were given our van back with a completely dead battery. This was blamed on us even though we only had it a year and had no battery issues. It was clear the battery was most likely dead from either being left on overnight or an overcharge issue. In either case we were told we needed to pay them to replace the battery and pay for labor (which was unacceptable) before they would continue work on our vehicle. The end state was we went to local auto store to purchase and replace the battery ourselves. I gave this 2 stars because the end state (repairs being made) was accomplished, albeit not in the manner I would have expected. I will not be returning to this facility for any more repairs or issues with either of my vehicles, nor would I recommend the services to anyone I know. More
The people were kind and responsible on my truck repairs, and on ordering of parts! and on ordering of parts! More