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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,919 Reviews

1,919 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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March 26, 2022

I was having a bad day and very stressed about everything. The people in the service dept. we're very nice and pleasant to talk to. They were also very professional. I didn't want to be there to b More

by mooreathome1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the names
Apr 07, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Hi there! Thanks for sharing your experience. We are happy to hear our team made your day better! We appreciate your business and look forward to your next visit. Have a great day! Thank you!

March 23, 2022

Service was great! Got in and out quickly! Very pleased with my visit at the dealership. More

by tristansinninghomes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Ayers, Danielle Flemming, Brittaney Smith
Mar 23, 2022 -

tristansinninghomes responded

Great experience every time! I continue to be impressed with both service and sales.

March 22, 2022

Oy reason why I've gave a good rating is that they didn't know how to fix my safety recall problem intill I showed them what it said on my end and then they did a deep dive into it More

by ajlongmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Wallis, Alec Ernce, Danielle Flemming, Brittaney Smith
Mar 25, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for visiting Lawton Chrysler Jeep Dodge, AJ. We appreciate your business and look forward to your next visit. Have a great day!

March 22, 2022

Very professional I enjoyed myself and I will return again soon I liked the establishment too More

by stephrhodes29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Wallis, Alec Ernce, Danielle Flemming, Brittaney Smith
Mar 25, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Glad to hear you had a five-star experience and our facility exceeded your expectations, stephrhodes29. We appreciate your business and look forward to your next visit. Thank you.

March 18, 2022

Awesome I love the service and the people make me feel like family experience is nice More

by CSTINKBUTT65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley, Brittaney Smith
Mar 25, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Hi there. Thank you so much for your five-star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience. We hope you come back to see us!

March 17, 2022

Danielle goes above and beyond customer service. She was very helpful and attentive to my issues. Second time I have worked with Danielle, and service the first time was just as great. More

by slveloz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
Mar 17, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Hi there! We're happy to hear that Danielle made your experience five-star. We hope your problem doesn't arise again but if it does, we are looking forward to providing you with another high-quality experience! Thank you!

March 17, 2022

Communication was not there when my vehicle was getting fixed but they did find a solution More

by lupitaosuna1243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob
Apr 07, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for taking a moment to share your experience, Lupita. We appreciate your business and hope to work with you again in the future. Thank you.

March 17, 2022

We did not have a great experience with this location. We came in to identify and fix a few issues with our vehicle and ended up with a bigger headache. They were able to repair one of the issues, but the More

by matthew.rever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brittaney Smith
Apr 07, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Matthew. Thank you for providing candid feedback and making us aware of this issue. I apologize that your expectations were not met and sincerely apologize for the level of service that you received. At our dealership, we set high standards for ourselves and fellow team members, and feedback like yours helps us to continue improving. We appreciate your business and would love another opportunity to work with you in the future. Thank you.

March 17, 2022

The people were friendly and professional and did a good job. Only exception was they forgot to put the mileage sticker on the windshield More

by Jack_mefford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 17, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Jack, we appreciate your five-star rating! Glad to hear our service team were friendly and professional. Our apologies about the mileage sticker, we will definitely make sure to double check moving forward. Thanks for sharing your feedback, it's always greatly appreciated!

March 17, 2022

The people were kind and responsible on my truck repairs, and on ordering of parts! More

by CRONRAVEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the kind review, CRONRAVEN! We work very hard at Lawton CJDR to ensure a positive experience for our customers. We look forward to working with you again in the future!

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