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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,948 Reviews

1,948 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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April 16, 2022

Great customer service and the area is clean and inviting. Everyone said hello when we entered the dealership More

by Mccrayedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Wallis, Alec Ernce, Danielle Flemming, Brittaney Smith
Apr 19, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for the amazing review, Mccrayedy! We enjoy hearing how team upholds our high standard of customer service. Let us know if we can be of further assistance. Have a great day!

April 15, 2022

Great work Danielle Morales had great customer service she always get me in and out. More

by TT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Flemming
Apr 15, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your kind review, TT. Thanks for visiting Lawton Chrysler Jeep Dodge RAM! We look forward to your next visit.

April 15, 2022

They were fast with my services. I was in and out without any problems or concerns. More

by retiredjohnson76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for sharing, Retiredjohnson. We hope to service your vehicle again. Have a great day:)

April 14, 2022

My visit was done quickly and done well. I appreciate the time the staff took to talk to the about my service More

by ECNORBURY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
Apr 15, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks, Ecnorbury. We appreciate your business and look forward to your next visit. Have a great day:)

April 14, 2022

Excellent sales pitch. Very good balance of making a sale and listening to the customer needs. Very professional and friendly environment. More

by Mr.SWade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hendricks, Troy Ayers, Tanner Sampley, Justin Gearhart, Richard Wallis, Alec Ernce, Danielle Flemming, Brittaney Smith
Apr 15, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks, Mr.SWade. We're happy to hear our team made your experience five-star. We appreciate your business and look forward to your next visit.

April 13, 2022

Good service and great communication. Makes sure I was kept in the loop on my vehicle status More

by spike-55
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for sharing your experience, Spike-55. We are happy to hear our team made your experience five-star. We hope to see you again soon. Have a great day!

April 12, 2022

Not dependable or trust worthy. My O2 sensor was unplugged for no reason because what they were working on has nothing to do in that area and no reason to be unplugged. Need less to More

by r6customs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Flemming
May 13, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your feedback, r6customs.

April 12, 2022

Will be returning for another service and I pray they work with me to fix what they didn't fix the first time around. The work order reflects that they did not do what I specifically asked over the phone More

by Matt k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brittaney Smith
May 13, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

Hello, Matt K. Thank you for providing candid feedback and making us aware of this issue. I apologize that your expectations were not met and sincerely apologize for the level of service that you received. At our dealership we set high standards for ourselves and fellow team members, and feedback like yours helps us to continue improving. Thank you

April 11, 2022

Good work and see to set an appointment and got my vehicle taken care of quickly More

by tyler.price92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Flemming
Apr 15, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your five-star experience, Cartermomof4. Let us know if you have any questions about your service.

April 11, 2022

The actual work was good, however it took 4 months to actually get in to get the recall fixed. Unfortunately a piece of trim flew off on the highway after the work was done and they replaced it within tw More

by cartermomof4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith
Apr 15, 2022 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your five-star experience, Cartermomof4. Let us know if you have any questions about your service.

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